Engineers manually scripted prompts for every language. Now, AI translates reasoning and grounds answers to stop hallucinations.
A customer service platform for the gaming industry serves thousands of enterprise clients with more than 800 million monthly active users across 32 countries.
AI agents frequently hallucinated when handling complex inquiries about unique game rules, leading to low response accuracy. Developers spent days...
“对 AI 智能客服来说，游戏行业的使用场景较为复杂，因为玩家会频繁提出问题，各游戏也有不同的规则和玩法。我们多年深耕游戏行业，理解其复杂特性。借助不断快速迭代的 AI 技术，我们致力于帮助游戏发行和开发商持续提高客服的效率和质量。”
AI-powered customer support and messaging platform for mobile apps and games.
Rigid menus trapped users in queues. An AI agent now resolves inquiries on WhatsApp instantly, boosting response accuracy 109%.
Agency fees bottlenecked operations. Now, 50+ custom GPTs handle tasks from turf analysis to invoicing, saving six figures annually.
Lab supply orders were handwritten in notebooks. Digital ordering now takes seconds, saving 30,000 hours for research annually.
Experts spent 15 minutes pulling data from scattered systems. Natural language prompts now generate detailed reports instantly.