AI case study

TicketekEvent recommendations

Generic emails overlooked niche acts. AI now matches fans to specific genres they actually attend, lifting sales per email open by 49%.

Published|1 year ago

Key results

Sales per Email
49%
Conversion Rate
250%
Event Diversity
5.2x

Result highlights

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The story

Context

A global live-event ticketing company operating for 40 years sells 30 million tickets annually across markets in Australia, New Zealand, the UK, and Southeast Asia.

Challenge

Previous newsletters primarily highlighted major events that were likely to sell out anyway, causing niche performances to be overlooked. This...

Solution
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Quotes

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The company

Ticketek logo

Ticketek

ticketek.com

Event ticketing and technology services for sports and live entertainment.

IndustryEntertainment
LocationSydney, NSW, Australia
Employees251-1K
Founded1979

The AI provider

Amazon Web Services (AWS) logo

Amazon Web Services (AWS)

aws.amazon.com

Cloud computing platform and on-demand infrastructure services.

IndustryTechnology
LocationSeattle, WA, USA
Employees100K+
Founded2006

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