Consultants sacrificed client focus to transcribe notes. Copilot now handles summaries and drafts, saving 50% of users 1-2 hrs/week.
An international technology and consulting group sought to increase internal efficiency while building the expertise needed to advise clients on AI adoption.
Consultants struggled with information overload and "blank page syndrome," often sacrificing client interaction time to manually transcribe notes and...
“We must become an AI-augmented company. There were two main drivers for our adoption of Copilot. First, it’s our job to support our clients in the adoption of new technologies—so it is important to us to be able to support and advise our clients about their own adoption of Copilot. Second, as an international group we face the same challenges as our clients—so we, too, can benefit from Copilot.”
Consulting and IT services for digital transformation, data, AI, and ERP systems.
Enterprise software, cloud infrastructure, and consumer electronics platform.
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