AI case study

TalanWorkforce productivity

Consultants sacrificed client focus to transcribe notes. Copilot now handles summaries and drafts, saving 50% of users 1-2 hrs/week.

Published

Key results

Weekly Time Savings
1-2 hours
User Satisfaction
>70%
Response Rate Increase
10-20%

Result highlights

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The story

Context

An international technology and consulting group sought to increase internal efficiency while building the expertise needed to advise clients on AI adoption.

Challenge

Consultants struggled with information overload and "blank page syndrome," often sacrificing client interaction time to manually transcribe notes and...

Solution
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Scope & timeline

  • >80% daily active usage among licensees

Quotes

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The company

Consulting and IT services for digital transformation, data, AI, and ERP systems.

IndustryProfessional Services
LocationParis, France
Employees5K-10K
Founded2002

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

Use case

Talan's Workforce productivity is part of this use case:

Workplace AI
260 case studies(+253% YoY)
Proven impact?
Average
3.0Typical
3.0Typicalwithin Professional Services
3.0Typicalwithin Knowledge Management

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