AI case study

CrescoWorkforce productivity

Manual interview notes and routine contract checks bottlenecked teams. Now, staff use AI to summarize meetings and pre-check contracts.

Published|5 months ago

Key results

Monthly Time Saved
~10 hours
Data Entry Time
5 mins

Result highlights

Unlock 2 result highlights

The story

Context

A Japanese independent systems integrator with up to 9,999 employees providing software development and enterprise IT services.

Challenge

Traditional software development methods threatened the firm's survival in a rapidly evolving IT landscape. Meanwhile, internal workflows were highly...

Solution
Unlock full story

Scope & timeline

  • 1,000 employees using Copilot company-wide
  • >90% Copilot usage rate within 6 months

Quotes

Unlock 6 more quotes

The company

IT services and system integration provider for enterprise digital transformation.

IndustryTechnology
LocationTokyo, Japan
Employees1K-5K
Founded1988

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

Use case

Cresco's Workforce productivity is part of this use case:

Workplace AI
172 case studies(+36% YoY)
Proven impact?
LowModerateVery Strong
4.4Moderate
3.0Moderatewithin Technology
4.0Moderatewithin Knowledge Management

Similar Case Studies

Related implementations across industries and use cases

196 AI case studies in Workplace AI

159 AI case studies in Technology

288 AI case studies in Knowledge Management