AI case study

CrescoWorkforce productivity

Manual interview notes and routine contract checks bottlenecked teams. Now, staff use AI to summarize meetings and pre-check contracts.

Published|5 months ago

Key results

Monthly Time Saved
~10 hours
Data Entry Time
5 mins

Result highlights

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The story

Context

A Japanese independent systems integrator with up to 9,999 employees providing software development and enterprise IT services.

Challenge

Traditional software development methods threatened the firm's survival in a rapidly evolving IT landscape. Meanwhile, internal workflows were highly...

Solution
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Scope & timeline

  • 1,000 employees using Copilot company-wide
  • >90% Copilot usage rate within 6 months

Quotes

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The company

IT services and system integration provider for enterprise digital transformation.

IndustryTechnology
LocationTokyo, Japan
Employees1K-5K
Founded1988

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

Use case

Cresco's Workforce productivity is part of this use case:

Workplace AI
174 case studies(+29% YoY)
Proven impact?
LowModerateVery Strong
4.3Moderate
3.2Moderatewithin Technology
3.9Moderatewithin Knowledge Management

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