AI case study

FujitsuEmployee productivity

Selling AI transformation required proving it internally first. A company-wide rollout wired Copilot into daily work across every function.

Published

Key results

Response Automation Rate
75%

Result highlights

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The story

Context

One of Japan's leading global technology companies, with more than 100,000 employees worldwide and a Customer Zero strategy requiring internal AI transformation to precede and prove its enterprise AI offerings to clients.

Challenge

To maintain competitive standing as generative AI evolves and credibly sell AI transformation services, the company needed to embed AI deeply into...

Solution
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Scope & timeline

  • ~100k Copilot licenses deployed company-wide
  • >90% Copilot usage among licensed employees

Quotes

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The company

IT services, consulting, and technology hardware provider.

IndustryTechnology
LocationTokyo, Japan
Employees100K+
Founded1935

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

Use case

Fujitsu's Employee productivity is part of this use case:

Workplace AI
201 case studies(+39% YoY)
Proven impact?
LowModerateVery Strong
4.5Moderate
3.0Moderatewithin Technology
4.2Moderatewithin Knowledge Management

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