AI case study

SuperhumanEmail drafting and summarization

Professionals spent up to half the workday on email. AI now summarizes threads and drafts replies to clear inboxes 2x faster.

Published|1 year ago

Key results

Writing Speed
2x
Processing Speed
2x
Weekly Time Savings
1+ hours

Result highlights

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The story

Context

A productivity software company serving professionals who spend up to 50% of their workday managing high volumes of email.

Challenge

Users faced overflowing inboxes where overlooked messages caused delays and reputational damage, while manually composing responses required writing...

Solution
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Scope & timeline

  • 85% user opt-in for AI features
  • 55% growth in AI feature usage

Quotes

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The company

Superhuman logo

Superhuman

superhuman.com

AI-powered email client and productivity suite for professionals.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees51-250
Founded2014

The AI provider

AI research and deployment company developing generative models and tools.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees1K-5K
Founded2015

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