AI case study

ReplikaVoice chat

Without emotional warmth, users felt self-conscious during personal AI chats. Expressive text-to-speech made conversations feel human.

Published|1 month ago

Key results

Long Call Increase
53%
Retention Increase
20%

Result highlights

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The story

Context

An AI companion platform facilitating millions of daily, open-ended conversations grounded in emotional intelligence and long-term user engagement.

Challenge

As users engage in highly personal discussions, subtle changes in tone, pacing, and warmth dictate how comfortable they feel speaking openly. The...

Solution
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Quotes

The company

Replika logo

Replika

replika.ai

AI companion app for personalized emotional support and conversation.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees51-250
Founded2017

The vendor

ElevenLabs logo

ElevenLabs

elevenlabs.io

AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.

IndustrySoftware & Platforms
LocationNew York, NY, USA
Employees51-250
Founded2022

Use case

Replika's Voice chat is part of this use case:

Voice & Audio Generation
33 case studies(+54% YoY)
Proven impact?
LowModerateVery Strong
1.8Low
1.0Lowwithin Software & Platforms
1.6Lowwithin Product Engineering

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