AI case study

MuralSelf-service analytics

Thousands of tables tracking the same metrics differently. No one knew which to trust — not humans, not AI. One governed layer changed that.

Published

Key results

Data Wait Reduction
~10 mins
vs 1-2 weeks waiting in data team queue

Result highlights

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The story

Context

A B2B visual collaboration platform with a five to seven person analytics team serving the entire business, operating a Redshift warehouse of thousands of tables, many tracking the same metrics with different calculations and no consistent quality standards.

Challenge

Data requests joined a queue behind committed work, typically waiting one to two weeks for a response. Knowing which table to trust required...

Solution
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Quotes

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The company

Visual AI platform for team collaboration, strategy, and execution.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees251-1K
Founded2011

The vendor

Databricks is a Big Data company that offers a unified analytics platform for data science, engineering, and analytics teams.

IndustrySoftware & Platforms
LocationSan Francisco, California, United States
Employees10K-50K
Founded2013

Use case

Mural's Self-service analytics is part of this use case:

Data Intelligence
106 case studies(+271% YoY)
Proven impact?
Average
2.8Typical
2.8Typicalwithin Software & Platforms
2.8Typicalwithin Knowledge Management

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