AI case study

DuvoVoice agents

Building custom speech infrastructure risked draining engineering. An API-first voice layer refocused developers on core orchestration.

Published

Key results

Margin Leakage Identified
>€1M
Client Mapping Time
1 afternoon

Result highlights

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The story

Context

An early-stage software company builds autonomous voice agents that manage end-to-end enterprise operations, from calling suppliers to updating internal systems.

Challenge

Building custom real-time speech infrastructure for these agents was estimated to take 8 to 12 weeks. This requirement threatened to drain...

Solution
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Scope & timeline

  • Production voice agents deployed in 1 week vs 8-12 weeks estimated

Quotes

The company

AI platform for customer success automation and churn risk detection.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees1-10
Founded2024

The vendor

ElevenLabs logo

ElevenLabs

elevenlabs.io

AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.

IndustrySoftware & Platforms
LocationNew York, NY, USA
Employees51-250
Founded2022

Use case

Duvo's Voice agents is part of this use case:

Voice Agent
82 case studies(+115% YoY)
Proven impact?
LowModerateVery Strong
4.0Moderate
1.6Lowwithin Software & Platforms
1.6Lowwithin Product Engineering

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