Timely KYC and churn outreach bottlenecked. Now, AI voice agents conduct natural Hinglish calls, auto-extracting drop-off reasons.
An omnichannel payments platform serving millions of merchants across payment gateways, business banking, payroll, and lending services.
Delivering timely outreach for critical steps like KYC video verification, bank account linking, and churn recovery was difficult to scale across...
“Partnering with ElevenLabs has further strengthened how we bring intelligence and scale to merchant engagement across the lifecycle. What stood out was the ability to go beyond just automation, to create conversations that feel natural, contextual, and truly responsive to merchant needs.”
Razorpay's Customer outreach is part of this use case:
Payments, banking, and payroll platform for businesses in India.
AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.
Related implementations across industries and use cases
Teams couldn't scale multilingual outreach. AI agents now make 1,000+ daily calls to vet leads, routing only qualified ones to humans.
Sales spent countless hours on manual trial reminders. Now, AI voice agents handle outreach and qualify leads, freeing reps to close.
Rapid growth forced transactional replies on premium users. AI now delivers concierge-quality support across mixed-language interactions.
Teams couldn't scale multilingual outreach. AI agents now make 1,000+ daily calls to vet leads, routing only qualified ones to humans.
Sales spent countless hours on manual trial reminders. Now, AI voice agents handle outreach and qualify leads, freeing reps to close.
Complex approvals delayed digital services for 74M customers. Now, business teams use low-code tools to launch specialized AI agents.
Agents typed furiously while customers waited on hold. AI now summarizes calls, saving the team 250,000 hours annually.
Inboxes overflowed with tracking and sizing queries. An AI now locates orders and asks player height to size gloves instantly.
Specs scattered in PDFs meant fixes took weeks. Now, autonomous agents access unified data to resolve over 25% of cases instantly.
Timely KYC and churn outreach bottlenecked. Now, AI voice agents conduct natural Hinglish calls, auto-extracting drop-off reasons.
An omnichannel payments platform serving millions of merchants across payment gateways, business banking, payroll, and lending services.
Delivering timely outreach for critical steps like KYC video verification, bank account linking, and churn recovery was difficult to scale across...
“Partnering with ElevenLabs has further strengthened how we bring intelligence and scale to merchant engagement across the lifecycle. What stood out was the ability to go beyond just automation, to create conversations that feel natural, contextual, and truly responsive to merchant needs.”
Razorpay's Customer outreach is part of this use case:
Payments, banking, and payroll platform for businesses in India.
AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.
Related implementations across industries and use cases
Teams couldn't scale multilingual outreach. AI agents now make 1,000+ daily calls to vet leads, routing only qualified ones to humans.
Sales spent countless hours on manual trial reminders. Now, AI voice agents handle outreach and qualify leads, freeing reps to close.
Rapid growth forced transactional replies on premium users. AI now delivers concierge-quality support across mixed-language interactions.
Teams couldn't scale multilingual outreach. AI agents now make 1,000+ daily calls to vet leads, routing only qualified ones to humans.
Sales spent countless hours on manual trial reminders. Now, AI voice agents handle outreach and qualify leads, freeing reps to close.
Complex approvals delayed digital services for 74M customers. Now, business teams use low-code tools to launch specialized AI agents.
Agents typed furiously while customers waited on hold. AI now summarizes calls, saving the team 250,000 hours annually.
Inboxes overflowed with tracking and sizing queries. An AI now locates orders and asks player height to size gloves instantly.
Specs scattered in PDFs meant fixes took weeks. Now, autonomous agents access unified data to resolve over 25% of cases instantly.