Timely KYC and churn outreach bottlenecked. Now, AI voice agents conduct natural Hinglish calls, auto-extracting drop-off reasons.
An omnichannel payments platform serving millions of merchants across payment gateways, business banking, payroll, and lending services.
Delivering timely outreach for critical steps like KYC video verification, bank account linking, and churn recovery was difficult to scale across...
“Partnering with ElevenLabs has further strengthened how we bring intelligence and scale to merchant engagement across the lifecycle. What stood out was the ability to go beyond just automation, to create conversations that feel natural, contextual, and truly responsive to merchant needs.”
Payments, banking, and payroll platform for businesses in India.
AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.
Razorpay's Customer outreach is part of this use case:
Related implementations across industries and use cases
Sales spent countless hours on manual trial reminders. Now, AI voice agents handle outreach and qualify leads, freeing reps to close.
A new SUV launch generated massive lead surges. AI voice agents handled initial outbound calls, routing high-intent leads to human dealers.
Email moved some customers; calls moved more—but not at 350K accounts. An AI voice agent ran the calls: 33% answered, 3%+ activated.
Sales spent countless hours on manual trial reminders. Now, AI voice agents handle outreach and qualify leads, freeing reps to close.
Email moved some customers; calls moved more—but not at 350K accounts. An AI voice agent ran the calls: 33% answered, 3%+ activated.
Analyzing 200-page reports took senior reps hours. Now, AI extracts key insights, empowering any sales rep to build tailored client decks.
Escalations from 2.5M daily transactions bottlenecked teams. Multi-agent AI now dynamically routes and resolves complex payment issues.
Manually evaluating high call volumes was slow and inaccurate. Now, AI extracts sentiment so sales teams can refine their outreach.
Manual call evaluations delayed insights by weeks. Now, bots score calls at scale, empowering analysts to synthesize data in hours.
Timely KYC and churn outreach bottlenecked. Now, AI voice agents conduct natural Hinglish calls, auto-extracting drop-off reasons.
An omnichannel payments platform serving millions of merchants across payment gateways, business banking, payroll, and lending services.
Delivering timely outreach for critical steps like KYC video verification, bank account linking, and churn recovery was difficult to scale across...
“Partnering with ElevenLabs has further strengthened how we bring intelligence and scale to merchant engagement across the lifecycle. What stood out was the ability to go beyond just automation, to create conversations that feel natural, contextual, and truly responsive to merchant needs.”
Payments, banking, and payroll platform for businesses in India.
AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.
Razorpay's Customer outreach is part of this use case:
Related implementations across industries and use cases
Sales spent countless hours on manual trial reminders. Now, AI voice agents handle outreach and qualify leads, freeing reps to close.
A new SUV launch generated massive lead surges. AI voice agents handled initial outbound calls, routing high-intent leads to human dealers.
Email moved some customers; calls moved more—but not at 350K accounts. An AI voice agent ran the calls: 33% answered, 3%+ activated.
Sales spent countless hours on manual trial reminders. Now, AI voice agents handle outreach and qualify leads, freeing reps to close.
Email moved some customers; calls moved more—but not at 350K accounts. An AI voice agent ran the calls: 33% answered, 3%+ activated.
Analyzing 200-page reports took senior reps hours. Now, AI extracts key insights, empowering any sales rep to build tailored client decks.
Escalations from 2.5M daily transactions bottlenecked teams. Multi-agent AI now dynamically routes and resolves complex payment issues.
Manually evaluating high call volumes was slow and inaccurate. Now, AI extracts sentiment so sales teams can refine their outreach.
Manual call evaluations delayed insights by weeks. Now, bots score calls at scale, empowering analysts to synthesize data in hours.