AI case study

OviantaPatient follow-up calls

Clinic staff couldn't keep pace with manual outreach. Now, AI agents with calm regional accents answer patient treatment questions.

Published|1 month ago

Key results

Conversion Increase
25%
Manual Call Reduction
83%
Patient Engagement Rate
68%

Result highlights

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The story

Context

A Barcelona-based healthcare technology company automating patient communication for clinics and hospitals across Spain's linguistically diverse market.

Challenge

Clinic staff are often stretched too thin managing in-person care to prioritize manual follow-up calls for outstanding treatment proposals. This...

Solution
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Quotes

The company

AI voice agent for patient call automation and clinical scheduling.

IndustryHealthcare Providers
LocationAarhus, Denmark
Employees1-10
Founded2024

The vendor

ElevenLabs logo

ElevenLabs

elevenlabs.io

AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.

IndustrySoftware & Platforms
LocationNew York, NY, USA
Employees51-250
Founded2022

Use case

Ovianta's Patient follow-up calls is part of this use case:

Voice Agent
77 case studies(+121% YoY)
Proven impact?
LowModerateVery Strong
4.1Moderate
1.5Lowwithin Product Engineering

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