AI case study

Greencross VetsClinical documentation

Typing notes broke eye contact and caused late nights. Now, AI drafts records from spoken exam findings so vets stay present.

Published|1 month ago

Key results

Weekly Overtime Reduction
3-4 hours

Result highlights

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The story

Context

Australia's largest veterinary specialty and emergency network operates over 160 clinics, delivering complex clinical care and training the next generation of veterinary professionals.

Challenge

Veterinarians faced severe administrative overload, spending hours writing clinical notes after shifts because no documentation time was allocated...

Solution
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Quotes

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The company

Greencross Vets logo

Greencross Vets

greencrossvets.com.au

Network of veterinary clinics providing medical, surgical, and preventative pet care.

IndustryHealthcare Providers
LocationRhodes, NSW, Australia
Employees1K-5K
Founded1994

The vendor

AI-powered virtual care platform for healthcare providers and patients.

IndustrySoftware & Platforms
LocationSydney, NSW, Australia
Employees51-250
Founded2021

Use case

Greencross Vets's Clinical documentation is part of this use case:

Clinical Documentation
94 case studies(+103% YoY)
Proven impact?
LowModerateVery Strong
5.2Strong
5.2Strongwithin Healthcare Providers
5.6Strongwithin Operations

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