Healthcare Providers|Operations

Horizon Health Services
Clinical documentation

Physicians prioritized typing over treatment. Ambient AI now drafts notes from audio, so they simply review and sign off.

PublishedJan 30, 2026|1 week ago

Key results

Documentation Time Reduction
57%
EHR Time Reduction
25%

Result highlights

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The story

One of Western New York's largest behavioral health providers operates two inpatient campuses and widespread outpatient practices for mental health and substance use treatment.

Providers faced heavy administrative burdens from manual documentation requirements, which reduced time available for meaningful patient connection....

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Quotes

The company

Horizon Health Services logo

Horizon Health Services

horizon-health.org

Mental health and substance use disorder treatment services provider.

IndustryHealthcare Providers
LocationBuffalo, NY, USA
Employees251-1K
Founded1975

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