Manual emails bottlenecked 3,000 requests. A unified portal now automates intake, cutting processing time by 50%.
The premier professional ice hockey organization comprising 32 member clubs and over 800 employees, managing complex logistics for broadcasting, licensing, and game operations.
Processing 3,000 annual advertising requests and collecting data from clubs relied on email and spreadsheets, causing frequent data errors and...
“The processes we are improving using the ServiceNow AI Platform are helping us to learn faster, work quicker, work smarter, and work better with less.”
Professional ice hockey league with teams across the United States and Canada.
ServiceNow is an enterprise software company that specializes in IT Service Management, cloud computing, and digital transformation solutions.
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