Sellers spent 10 minutes researching and drafting listings. AI now generates them from a photo, cutting the work to seconds.
A C2C marketplace with over 20 million monthly active users, serving one in five people in Japan.
Creating product listings was a tedious manual process that took sellers 5 to 10 minutes per item to research and draft. Casual users often lacked...
“Customer experience is at the heart of what we are doing and what we care about. One in five people in Japan use our service on a monthly basis. Gen AI allows us to bring entirely new experiences to these users. And, building on top of Google Cloud gives us the confidence that these experiences will work as expected at the scale we need them to work.”
Community-powered marketplace for buying and selling new and used items.
Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.
Mercari's Automated product listings is part of this use case:
Related implementations across industries and use cases
Complex forms stalled sellers. Multimodal AI now drafts listings from video, cutting setup time to minutes.
Manual descriptions and secondhand slang bottlenecked new sellers. Now, AI generates listings and translates niche recommerce terms.
Manual reviews for artisan products took days. Gemini now generates listings from a single image, cutting approval to <1 hr.
Complex forms stalled sellers. Multimodal AI now drafts listings from video, cutting setup time to minutes.
Manual reviews for artisan products took days. Gemini now generates listings from a single image, cutting approval to <1 hr.
Employees previously broke work into rigid tasks. Now, they delegate high-level goals to agents that work autonomously for hours.
An aging homegrown CRM held back 1,700 agents. Now, an AI co-pilot helps them draft faster, higher-quality emails from a single screen.
A 200% yearly data expansion bottlenecked global operations. Now, AI accelerates coding, drafts recipe cards, and resolves inquiries.
Moderation couldn't keep pace with 600M users. AI agents now filter toxicity while models recognize 2.5B objects to refine search.
Sellers spent 10 minutes researching and drafting listings. AI now generates them from a photo, cutting the work to seconds.
A C2C marketplace with over 20 million monthly active users, serving one in five people in Japan.
Creating product listings was a tedious manual process that took sellers 5 to 10 minutes per item to research and draft. Casual users often lacked...
“Customer experience is at the heart of what we are doing and what we care about. One in five people in Japan use our service on a monthly basis. Gen AI allows us to bring entirely new experiences to these users. And, building on top of Google Cloud gives us the confidence that these experiences will work as expected at the scale we need them to work.”
Community-powered marketplace for buying and selling new and used items.
Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.
Mercari's Automated product listings is part of this use case:
Related implementations across industries and use cases
Complex forms stalled sellers. Multimodal AI now drafts listings from video, cutting setup time to minutes.
Manual descriptions and secondhand slang bottlenecked new sellers. Now, AI generates listings and translates niche recommerce terms.
Manual reviews for artisan products took days. Gemini now generates listings from a single image, cutting approval to <1 hr.
Complex forms stalled sellers. Multimodal AI now drafts listings from video, cutting setup time to minutes.
Manual reviews for artisan products took days. Gemini now generates listings from a single image, cutting approval to <1 hr.
Employees previously broke work into rigid tasks. Now, they delegate high-level goals to agents that work autonomously for hours.
An aging homegrown CRM held back 1,700 agents. Now, an AI co-pilot helps them draft faster, higher-quality emails from a single screen.
A 200% yearly data expansion bottlenecked global operations. Now, AI accelerates coding, drafts recipe cards, and resolves inquiries.
Moderation couldn't keep pace with 600M users. AI agents now filter toxicity while models recognize 2.5B objects to refine search.