Basic AI chat couldn't resolve complex workflow bottlenecks. Now, non-technical staff build tens of thousands of custom micro-agents.
A century-old global professional services leader spanning audit, tax, and advisory with a workforce of 280,000 professionals.
As generative models disrupted traditional knowledge work, the firm needed to rapidly adapt and scale expertise across its massive global workforce....
“AI is the most transformative force we’ve seen in business. We’ve mobilized the entire organization—every team, every function—to rethink how we operate, so we can better serve our customers.”
Global professional services network for audit, tax, and advisory solutions.
Enterprise software, cloud infrastructure, and consumer electronics platform.
KPMG's Workflow automation is part of this use case:
Related implementations across industries and use cases
Manual coordination across systems bottlenecked teams. Now, employees build custom AI agents to automate tasks like purchase analysis.
Manual sampling struggled with petabytes of data. Now, AI agents analyze entire datasets, freeing auditors for high-risk insights.
Turning reports into assets took days. Agents now generate full campaigns—emails to social—instantly, cutting production time by 80%.
Admin tasks bogged down 364k consultants. Copilot now drives 40M+ actions, reclaiming $150M in time for client advisory.
Routine admin bogged down 120,000 staff. Secure custom GPTs now automate workflows, freeing bankers for strategy and risk analysis.
Infrastructure compliance checks took months. Now, engineers use AI to parse massive datasets, cutting final review cycles by up to 90%.
Teams manually transcribed complex 300-page tax forms. Now, a specialist annotates one page and AI trains custom extraction models.
Disparate tools slowed 320,000 employees. Unifying on Teams and Copilot connected the workforce and embedded AI into daily habits.
Seven analysts manually wrote notes for 200 products. AI agents now digest fact sheets to draft compliant commentary instantly.
Basic AI chat couldn't resolve complex workflow bottlenecks. Now, non-technical staff build tens of thousands of custom micro-agents.
A century-old global professional services leader spanning audit, tax, and advisory with a workforce of 280,000 professionals.
As generative models disrupted traditional knowledge work, the firm needed to rapidly adapt and scale expertise across its massive global workforce....
“AI is the most transformative force we’ve seen in business. We’ve mobilized the entire organization—every team, every function—to rethink how we operate, so we can better serve our customers.”
Global professional services network for audit, tax, and advisory solutions.
Enterprise software, cloud infrastructure, and consumer electronics platform.
KPMG's Workflow automation is part of this use case:
Related implementations across industries and use cases
Manual coordination across systems bottlenecked teams. Now, employees build custom AI agents to automate tasks like purchase analysis.
Manual sampling struggled with petabytes of data. Now, AI agents analyze entire datasets, freeing auditors for high-risk insights.
Turning reports into assets took days. Agents now generate full campaigns—emails to social—instantly, cutting production time by 80%.
Admin tasks bogged down 364k consultants. Copilot now drives 40M+ actions, reclaiming $150M in time for client advisory.
Routine admin bogged down 120,000 staff. Secure custom GPTs now automate workflows, freeing bankers for strategy and risk analysis.
Infrastructure compliance checks took months. Now, engineers use AI to parse massive datasets, cutting final review cycles by up to 90%.
Teams manually transcribed complex 300-page tax forms. Now, a specialist annotates one page and AI trains custom extraction models.
Disparate tools slowed 320,000 employees. Unifying on Teams and Copilot connected the workforce and embedded AI into daily habits.
Seven analysts manually wrote notes for 200 products. AI agents now digest fact sheets to draft compliant commentary instantly.