Basic AI chat couldn't resolve complex workflow bottlenecks. Now, non-technical staff build tens of thousands of custom micro-agents.
A century-old global professional services leader spanning audit, tax, and advisory with a workforce of 280,000 professionals.
As generative models disrupted traditional knowledge work, the firm needed to rapidly adapt and scale expertise across its massive global workforce....
“AI is the most transformative force we’ve seen in business. We’ve mobilized the entire organization—every team, every function—to rethink how we operate, so we can better serve our customers.”
Global professional services network for audit, tax, and advisory solutions.
Enterprise software, cloud infrastructure, and consumer electronics platform.
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Manual coordination across systems bottlenecked teams. Now, employees build custom AI agents to automate tasks like purchase analysis.
Manual sampling struggled with petabytes of data. Now, AI agents analyze entire datasets, freeing auditors for high-risk insights.
Turning reports into assets took days. Agents now generate full campaigns—emails to social—instantly, cutting production time by 80%.
Manual coordination across systems bottlenecked teams. Now, employees build custom AI agents to automate tasks like purchase analysis.
Admin tasks bogged down 364k consultants. Copilot now drives 40M+ actions, reclaiming $150M in time for client advisory.
Infrastructure compliance checks took months. Now, engineers use AI to parse massive datasets, cutting final review cycles by up to 90%.
Auditors lost hours manually recalculating financial statements. Now, AI verifies math and consistency so teams can analyze exceptions.
Silos forced a 71-day wait for data. By unifying sources, 4,000 staff now access insights in hours and build models 50% faster.
Fragmented tools held back GenAI. Unifying on one platform let teams build contract and insight prototypes in under 48 hours.