Basic AI chat couldn't resolve complex workflow bottlenecks. Now, non-technical staff build tens of thousands of custom micro-agents.
A century-old global professional services leader spanning audit, tax, and advisory with a workforce of 280,000 professionals.
As generative models disrupted traditional knowledge work, the firm needed to rapidly adapt and scale expertise across its massive global workforce....
“AI is the most transformative force we’ve seen in business. We’ve mobilized the entire organization—every team, every function—to rethink how we operate, so we can better serve our customers.”
Global professional services network for audit, tax, and advisory solutions.
Enterprise software, cloud infrastructure, and consumer electronics platform.
KPMG's Workflow automation is part of this use case:
Related implementations across industries and use cases
Manual coordination across systems bottlenecked teams. Now, employees build custom AI agents to automate tasks like purchase analysis.
Admin tasks bogged down 364k consultants. Copilot now drives 40M+ actions, reclaiming $150M in time for client advisory.
Technical debt in large codebases hindered velocity. Now, AI handles execution-heavy updates while engineers retain merge approval.
Manual coordination across systems bottlenecked teams. Now, employees build custom AI agents to automate tasks like purchase analysis.
Admin tasks bogged down 364k consultants. Copilot now drives 40M+ actions, reclaiming $150M in time for client advisory.
With 115K annual applicants, managers read resumes between van breakdowns. Now Maria screens, schedules, and offers—managers just decide.
Officers hand-checked vendor compliance and stitched procurement docs from scattered files. Now a bot and AI handle both.
Scaling AI access across a 100,000-employee workforce risked system overloads. An auto-scaling platform launched with zero downtime.
Energy market research that took weeks now closes same-day. Staff freed from chasing information to make the calls that matter.
Basic AI chat couldn't resolve complex workflow bottlenecks. Now, non-technical staff build tens of thousands of custom micro-agents.
A century-old global professional services leader spanning audit, tax, and advisory with a workforce of 280,000 professionals.
As generative models disrupted traditional knowledge work, the firm needed to rapidly adapt and scale expertise across its massive global workforce....
“AI is the most transformative force we’ve seen in business. We’ve mobilized the entire organization—every team, every function—to rethink how we operate, so we can better serve our customers.”
Global professional services network for audit, tax, and advisory solutions.
Enterprise software, cloud infrastructure, and consumer electronics platform.
KPMG's Workflow automation is part of this use case:
Related implementations across industries and use cases
Manual coordination across systems bottlenecked teams. Now, employees build custom AI agents to automate tasks like purchase analysis.
Admin tasks bogged down 364k consultants. Copilot now drives 40M+ actions, reclaiming $150M in time for client advisory.
Technical debt in large codebases hindered velocity. Now, AI handles execution-heavy updates while engineers retain merge approval.
Manual coordination across systems bottlenecked teams. Now, employees build custom AI agents to automate tasks like purchase analysis.
Admin tasks bogged down 364k consultants. Copilot now drives 40M+ actions, reclaiming $150M in time for client advisory.
With 115K annual applicants, managers read resumes between van breakdowns. Now Maria screens, schedules, and offers—managers just decide.
Officers hand-checked vendor compliance and stitched procurement docs from scattered files. Now a bot and AI handle both.
Scaling AI access across a 100,000-employee workforce risked system overloads. An auto-scaling platform launched with zero downtime.
Energy market research that took weeks now closes same-day. Staff freed from chasing information to make the calls that matter.