Agents toggled apps to find answers. AI now delivers summaries in-workflow, cutting wait times 40% and onboarding 70%.
A global provider of organizational knowledge management platforms serves major enterprises in telecommunications, healthcare, and finance, including clients like GE HealthCare and Orange Telecom.
Support agents and field technicians wasted significant time toggling between applications to find accurate information, increasing the risk of...
“We deliver consistent knowledge across all customer touchpoints, including call centers, websites, mobile apps, and chatbots.”
AI-powered knowledge management platform for customer service and employee training.
Enterprise software, cloud infrastructure, and consumer electronics platform.
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