GoFundMe
Customer support
'Where is my money' stumped the scripted bot. Ray digs deeper, acknowledges grief first, letting agents slow down for cases that need them.
- 28% increase in automated resolutions
- 20% CSAT improvement since AI agent launch
First-time organizers faced a blank page in their hardest moment; a guided conversation now helps them shape a fundraiser that resonates.
A fundraising platform where most organizers are first-timers, often launching a campaign during a personal crisis with no experience writing a compelling appeal.
The product expected someone in a vulnerable moment to arrive and write a title, story, and goal and add images with no guidance. Human coaching...
Online fundraising platform for personal causes, emergencies, and nonprofits.
AI agent platform for autonomous enterprise customer service.
GoFundMe's Fundraiser creation is part of this use case:
Related implementations across industries and use cases
'Where is my money' stumped the scripted bot. Ray digs deeper, acknowledges grief first, letting agents slow down for cases that need them.
A support bot just sent help links, not answers. Now, an AI agent resolves complex chats and multi-turn emails without human involvement.
Dense API docs bottlenecked non-technical users. Now, Claude builds fully configured voice agents from simple plain-text requests.
Testing a homepage direction meant three teams and a design handoff. Now one marketer builds a shareable draft alone.
Travelers manually mapped out zigzagging AI itineraries. Now, modular AI agents automatically build practical, route-optimized trip plans.
Scattered data and basic coding tools bottlenecked engineers. A 9-agent AI workflow shifts them from writing code to directing AI teams.
Sequential AI testing bottlenecked development. Engineers built a concurrent, code-first pipeline to evaluate agent responses in seconds.
Tournaments running simultaneously meant an hour of manual checks each. AI agents now run them in minutes, freeing the team to be proactive.
Large AI training jobs meant fighting for preemptible slots or leaving campus. Marlowe gave any lab guaranteed multi-node access on demand.
First-time organizers faced a blank page in their hardest moment; a guided conversation now helps them shape a fundraiser that resonates.
A fundraising platform where most organizers are first-timers, often launching a campaign during a personal crisis with no experience writing a compelling appeal.
The product expected someone in a vulnerable moment to arrive and write a title, story, and goal and add images with no guidance. Human coaching...
Online fundraising platform for personal causes, emergencies, and nonprofits.
AI agent platform for autonomous enterprise customer service.
GoFundMe's Fundraiser creation is part of this use case:
Related implementations across industries and use cases
'Where is my money' stumped the scripted bot. Ray digs deeper, acknowledges grief first, letting agents slow down for cases that need them.
A support bot just sent help links, not answers. Now, an AI agent resolves complex chats and multi-turn emails without human involvement.
Dense API docs bottlenecked non-technical users. Now, Claude builds fully configured voice agents from simple plain-text requests.
Testing a homepage direction meant three teams and a design handoff. Now one marketer builds a shareable draft alone.
Travelers manually mapped out zigzagging AI itineraries. Now, modular AI agents automatically build practical, route-optimized trip plans.
Scattered data and basic coding tools bottlenecked engineers. A 9-agent AI workflow shifts them from writing code to directing AI teams.
Sequential AI testing bottlenecked development. Engineers built a concurrent, code-first pipeline to evaluate agent responses in seconds.
Tournaments running simultaneously meant an hour of manual checks each. AI agents now run them in minutes, freeing the team to be proactive.
Large AI training jobs meant fighting for preemptible slots or leaving campus. Marlowe gave any lab guaranteed multi-node access on demand.