Fragmented legacy tools bottlenecked underwriters. A unified platform and GenAI assistant now automate data extraction across 25 countries.
A global commercial insurance provider operating across 25 countries with a complex IT environment spanning multiple vendors, legacy technologies, and third-party tools.
Fragmented legacy systems created high operational overheads and slowed down crucial pre-bind underwriting activities. Underwriters struggled to...
P&C insurance and risk solutions for medium to large corporate clients globally.
Provided the cloud ecosystem (Dynamics 365, Power Platform, SharePoint Online) and Gen AI capabilities for the AGORA platform.
Generali Global Corporate & Commercial's Underwriting automation is part of this use case:
Related implementations across industries and use cases
Forms, photos, scans—15 minutes per claim, backlogs frozen every night. Now the system runs 24/7; handlers work the cases worth their time.
Scattered systems delayed risk decisions. Now, an AI assistant grounded in live search lets experts instantly compare complex policies.
Forty entities duplicated work, stalling claims for days. A global AI engine standardized workflows, cutting settlement time to one day.
Specialists spent 25 minutes manually reading medical documents. Now, AI summarizes them in seconds, accelerating expert review.
Brokers were bottlenecked manually re-entering data across systems. Now, AI reads incoming paperwork and runs real-time compliance checks.
Agents spent up to 6 minutes writing inconsistent notes. Now, AI instantly summarizes 55,000 weekly calls directly into the CRM.
Bond selection took days of manual review. Custom AI agents now surface risks, empowering analysts to execute trades in hours.
Shifting to B2B sales exposed disconnected workflows and anecdotal forecasts. Now, AI analyzes interactions to surface deal intelligence.
37M product listings, and shoppers navigated alone. Now Lu guides the whole journey—search to checkout—inside WhatsApp.
Fragmented legacy tools bottlenecked underwriters. A unified platform and GenAI assistant now automate data extraction across 25 countries.
A global commercial insurance provider operating across 25 countries with a complex IT environment spanning multiple vendors, legacy technologies, and third-party tools.
Fragmented legacy systems created high operational overheads and slowed down crucial pre-bind underwriting activities. Underwriters struggled to...
P&C insurance and risk solutions for medium to large corporate clients globally.
Provided the cloud ecosystem (Dynamics 365, Power Platform, SharePoint Online) and Gen AI capabilities for the AGORA platform.
Generali Global Corporate & Commercial's Underwriting automation is part of this use case:
Related implementations across industries and use cases
Forms, photos, scans—15 minutes per claim, backlogs frozen every night. Now the system runs 24/7; handlers work the cases worth their time.
Scattered systems delayed risk decisions. Now, an AI assistant grounded in live search lets experts instantly compare complex policies.
Forty entities duplicated work, stalling claims for days. A global AI engine standardized workflows, cutting settlement time to one day.
Specialists spent 25 minutes manually reading medical documents. Now, AI summarizes them in seconds, accelerating expert review.
Brokers were bottlenecked manually re-entering data across systems. Now, AI reads incoming paperwork and runs real-time compliance checks.
Agents spent up to 6 minutes writing inconsistent notes. Now, AI instantly summarizes 55,000 weekly calls directly into the CRM.
Bond selection took days of manual review. Custom AI agents now surface risks, empowering analysts to execute trades in hours.
Shifting to B2B sales exposed disconnected workflows and anecdotal forecasts. Now, AI analyzes interactions to surface deal intelligence.
37M product listings, and shoppers navigated alone. Now Lu guides the whole journey—search to checkout—inside WhatsApp.