AI case study

Generali Global Corporate & CommercialUnderwriting automation

Fragmented legacy tools bottlenecked underwriters. A unified platform and GenAI assistant now automate data extraction across 25 countries.

Published|yesterday

Key results

Support Cost Reduction
75%
Licensing Cost Reduction
60%
Speed Increase
80%

Result highlights

Unlock 4 result highlights

The story

Context

A global commercial insurance provider operating across 25 countries with a complex IT environment spanning multiple vendors, legacy technologies, and third-party tools.

Challenge

Fragmented legacy systems created high operational overheads and slowed down crucial pre-bind underwriting activities. Underwriters struggled to...

Solution
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The company

Generali Global Corporate & Commercial logo

Generali Global Corporate & Commercial

generaliglobalcorporate.com

P&C insurance and risk solutions for medium to large corporate clients globally.

IndustryInsurance
LocationMilan, Italy
Employees1K-5K
Founded2013

The implementation partner

Capgemini logo

Capgemini

capgemini.com
IndustryProfessional Services
LocationParis, France
Employees100K+
Founded1967

The vendor

Microsoft logo

Microsoft

www.microsoft.com
ROLE IN THIS CASE STUDY

Provided the cloud ecosystem (Dynamics 365, Power Platform, SharePoint Online) and Gen AI capabilities for the AGORA platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

Use case

Generali Global Corporate & Commercial's Underwriting automation is part of this use case:

Data Extraction
121 case studies(+47% YoY)
Proven impact?
LowModerateVery Strong
4.3Moderate
6.9Strongwithin Insurance
8.4Very strongwithin Sales
View 121 case studies for data extractionExplore data extraction clusters

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