In-store personalization and weekly ad creation were highly manual. Now, AI smart carts guide shoppers, and staff use agents to draft ads.
A retail cooperative operating over 570 touchpoints and serving more than one million daily customers across supermarkets, food courts, and convenience stores in Singapore.
Rapidly evolving consumer preferences required a highly personalized shopping experience across physical and digital storefronts. Additionally,...
“We want to show the consumer what a great shopping experience is like when we put technology, vision, and belief together.”
Multi-format retailer and food services provider in Singapore.
Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.
FairPrice Group's In-store shopping assistants is part of this use case:
Related implementations across industries and use cases
Exact-match search missed synonyms. AI now maps intent—linking "cooling goods" to inventory—turning vague queries into sales.
Without expert help, shoppers hesitated to buy paint. Now, an AI guide calculates quantities, suggests colors, and builds their carts.
Hundreds of naming variations forced manual labeling. AI now identifies items despite typos, cutting reporting from 45 days to 5.
Without expert help, shoppers hesitated to buy paint. Now, an AI guide calculates quantities, suggests colors, and builds their carts.
Online shoppers browsed without guidance. A white-glove AI assistant now interprets needs, driving 2x conversion volume vs search.
Recruiters juggled disconnected systems while managers fielded candidate calls from the back office. An AI now screens and engages 24/7.
16.5 hours to a first reply—on 9,500 inquiries a week. Launched the day before Black Friday, AI agents now close 42% without a human.
Translating updates one language at a time bottlenecked distribution. Now, AI drafts multilingual commentary in minutes for editor review.
Some member headshots looked genuinely unusable. Runway transformed each into broadcast-ready stills—no cross-country studio shoot required.
In-store personalization and weekly ad creation were highly manual. Now, AI smart carts guide shoppers, and staff use agents to draft ads.
A retail cooperative operating over 570 touchpoints and serving more than one million daily customers across supermarkets, food courts, and convenience stores in Singapore.
Rapidly evolving consumer preferences required a highly personalized shopping experience across physical and digital storefronts. Additionally,...
“We want to show the consumer what a great shopping experience is like when we put technology, vision, and belief together.”
Multi-format retailer and food services provider in Singapore.
Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.
FairPrice Group's In-store shopping assistants is part of this use case:
Related implementations across industries and use cases
Exact-match search missed synonyms. AI now maps intent—linking "cooling goods" to inventory—turning vague queries into sales.
Without expert help, shoppers hesitated to buy paint. Now, an AI guide calculates quantities, suggests colors, and builds their carts.
Hundreds of naming variations forced manual labeling. AI now identifies items despite typos, cutting reporting from 45 days to 5.
Without expert help, shoppers hesitated to buy paint. Now, an AI guide calculates quantities, suggests colors, and builds their carts.
Online shoppers browsed without guidance. A white-glove AI assistant now interprets needs, driving 2x conversion volume vs search.
Recruiters juggled disconnected systems while managers fielded candidate calls from the back office. An AI now screens and engages 24/7.
16.5 hours to a first reply—on 9,500 inquiries a week. Launched the day before Black Friday, AI agents now close 42% without a human.
Translating updates one language at a time bottlenecked distribution. Now, AI drafts multilingual commentary in minutes for editor review.
Some member headshots looked genuinely unusable. Runway transformed each into broadcast-ready stills—no cross-country studio shoot required.