Sales reps typed up every customer visit—15-20 minutes of CRM entry each time. Now they dictate a voice note and the entry writes itself.
One of Southern Europe's leading technology distributors, serving 34,000 resellers and partners across a product portfolio spanning 850 vendor brands.
As a Microsoft solution distributor, the company couldn't credibly encourage its 34,000 partners to adopt Copilot while fewer than 300 of its own...
“AI represents a unique opportunity for us to evolve, not only by increasing individual productivity, but also by building applications that enable us to create real value for our vendors and customers.”
IT product and cloud services distributor for hardware resellers across Europe.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Esprinet Group's Sales reporting is part of this use case:
Related implementations across industries and use cases
Trade fair leads sat in notebooks for a week. Now reps type notes into Teams and a Copilot agent creates CRM records in seconds.
Proposals, reports, meeting prep ate hours. Employees now own the response — pitching AI ideas through NOVA and tracking them to production.
Reps were buried in manual research. Now, reasoning models draft strategic proposals and answer technical questions live.
Trade fair leads sat in notebooks for a week. Now reps type notes into Teams and a Copilot agent creates CRM records in seconds.
Proposals, reports, meeting prep ate hours. Employees now own the response — pitching AI ideas through NOVA and tracking them to production.
Passive demos left the value of AI analytics abstract. A Cloud Lab where customers ran real tasks in their own data made it concrete.
Manual follow-ups and time zone gaps delayed global buyers. Now, a 24/7 AI agent instantly personalizes multilingual conversations.
New subscribers churned before anyone called—too costly to reach them all. An AI agent now calls every one; early cancellations halved.
Data siloed across five products, no shared identity. A unified ID and AI trained on slang now complete cancellations inside the chat.
Sales reps typed up every customer visit—15-20 minutes of CRM entry each time. Now they dictate a voice note and the entry writes itself.
One of Southern Europe's leading technology distributors, serving 34,000 resellers and partners across a product portfolio spanning 850 vendor brands.
As a Microsoft solution distributor, the company couldn't credibly encourage its 34,000 partners to adopt Copilot while fewer than 300 of its own...
“AI represents a unique opportunity for us to evolve, not only by increasing individual productivity, but also by building applications that enable us to create real value for our vendors and customers.”
IT product and cloud services distributor for hardware resellers across Europe.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Esprinet Group's Sales reporting is part of this use case:
Related implementations across industries and use cases
Trade fair leads sat in notebooks for a week. Now reps type notes into Teams and a Copilot agent creates CRM records in seconds.
Proposals, reports, meeting prep ate hours. Employees now own the response — pitching AI ideas through NOVA and tracking them to production.
Reps were buried in manual research. Now, reasoning models draft strategic proposals and answer technical questions live.
Trade fair leads sat in notebooks for a week. Now reps type notes into Teams and a Copilot agent creates CRM records in seconds.
Proposals, reports, meeting prep ate hours. Employees now own the response — pitching AI ideas through NOVA and tracking them to production.
Passive demos left the value of AI analytics abstract. A Cloud Lab where customers ran real tasks in their own data made it concrete.
Manual follow-ups and time zone gaps delayed global buyers. Now, a 24/7 AI agent instantly personalizes multilingual conversations.
New subscribers churned before anyone called—too costly to reach them all. An AI agent now calls every one; early cancellations halved.
Data siloed across five products, no shared identity. A unified ID and AI trained on slang now complete cancellations inside the chat.