AI case study

Deep AgentCall center automation

Traffic spikes forced costly hiring to avoid dropped calls. Voice agents now scale instantly to qualify leads and log tickets.

Published

Key results

Client Retention Rate
90%+
Handling Capacity
10x

Result highlights

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The story

Context

An Italian B2B agency specializing in lead generation sought to pivot its business model to offer scalable, phone-based qualification services to its existing client base.

Challenge

Scaling operations to handle seasonal call peaks required increasing fixed headcount, which was cost-prohibitive and inefficient. Manual call centers...

Solution
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Quotes

The company

Deep Agent logo

Deep Agent

deepagent.app

Voice AI platform for automated outbound calls and lead generation.

IndustrySoftware & Platforms
LocationMilan, Italy
Employees1-10
Founded2024

The vendor

ElevenLabs logo

ElevenLabs

elevenlabs.io

AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.

IndustrySoftware & Platforms
LocationNew York, NY, USA
Employees51-250
Founded2022

Use case

Deep Agent's Call center automation is part of this use case:

Voice Agent
78 case studies(+89% YoY)
Proven impact?
LowModerateVery Strong
4.1Moderate
1.6Lowwithin Software & Platforms
1.7Lowwithin Product Engineering

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