AI case study

ContactPigeonMarketing personalization

Siloed data delayed insights for 3 days. Now, embedded ML predicts churn and triggers personalized campaigns in minutes.

Published|1 year ago

Key results

Revenue Increase
5-6%

Result highlights

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The story

Context

An omnichannel engagement platform processes over half a billion messages monthly for European retailers facing fierce competition for consumer attention.

Challenge

Retail clients struggled with data trapped in silos across ERP and CRM systems, creating critical gaps in customer understanding. Generating custom...

Solution
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Quotes

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The company

ContactPigeon logo

ContactPigeon

contactpigeon.com

Omnichannel customer engagement and marketing automation platform for ecommerce.

IndustryRetail
LocationAthens, Greece
Employees11-50
Founded2014

The AI provider

Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.

IndustryTechnology
LocationMountain View, CA, USA
Employees100K+
Founded1998

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