Orders came as texts, voicemails, even handwritten notes, manually typed into ERPs. Now AI agents read and route them 24/7.
An AI-powered food distribution platform connecting over 21,000 distributors and 100,000 buyers across the US, UK, Europe, and the GCC.
Orders arrived through emails, texts, voicemails, images, and handwritten notes, requiring teams to manually translate them into structured ERP...
“Processing those inputs was the first barrier, but not the hardest one. The real problem was implicit context: customer-specific SKU mappings, unit preferences, delivery patterns. That knowledge lived in the heads of order desk reps, and we needed to encode it into inference layers that resolve ambiguity at the point of order capture.”
B2B ordering platform for food service distributors and restaurants.
AI research and deployment company developing generative models and tools.
Choco's Order processing is part of this use case:
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Orders came as texts, voicemails, even handwritten notes, manually typed into ERPs. Now AI agents read and route them 24/7.
An AI-powered food distribution platform connecting over 21,000 distributors and 100,000 buyers across the US, UK, Europe, and the GCC.
Orders arrived through emails, texts, voicemails, images, and handwritten notes, requiring teams to manually translate them into structured ERP...
“Processing those inputs was the first barrier, but not the hardest one. The real problem was implicit context: customer-specific SKU mappings, unit preferences, delivery patterns. That knowledge lived in the heads of order desk reps, and we needed to encode it into inference layers that resolve ambiguity at the point of order capture.”
B2B ordering platform for food service distributors and restaurants.
AI research and deployment company developing generative models and tools.
Choco's Order processing is part of this use case:
Related implementations across industries and use cases
Missed names and numbers on noisy calls broke workflows. Now, AI accurately transcribes live speech, routing complex cases to humans.
Stuck orders meant lost revenue for 700k merchants. Instead of just answering questions, an AI agent directly executes back-end fixes.
Manual categorization delayed revenue. Staff-built agents now auto-classify products for 91% faster onboarding, with human oversight.
Brokers were bottlenecked manually re-entering data across systems. Now, AI reads incoming paperwork and runs real-time compliance checks.
Emails and PDFs, each decoded and entered manually. AI agents now propose materials and ship-to details; employees review, then approve.
SThree people, three different AI answers. Grounded data sources fixed that — finance now has years of vendor spend at its fingertips.
Thousands of tables tracking the same metrics differently. No one knew which to trust — not humans, not AI. One governed layer changed that.
Tournaments running simultaneously meant an hour of manual checks each. AI agents now run them in minutes, freeing the team to be proactive.
Large AI training jobs meant fighting for preemptible slots or leaving campus. Marlowe gave any lab guaranteed multi-node access on demand.