Client notes sat scattered across personal systems, and manual follow-ups let tasks slip. Now agents route, assign, and draft work automatically.
A full-service media agency with more than 1,000 employees, helping brands including Capital One, Microsoft, and Hilton grow through media, measurement, and creative work.
After client calls, action items were captured in notes but stayed disconnected from where work actually happened, with each person using their own...
“We're building a business that is obsessively client-centric, and that means staying on top of every client need. Manual follow-ups are where things slip through the cracks. Automating them means nothing gets dropped and our people can focus on understanding our clients' businesses and finding their next growth levers, not chasing tasks.”
Performance marketing and digital media agency focused on revenue-driven growth.
A new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
Brainlabs's Meeting follow-ups is part of this use case:
Related implementations across industries and use cases
Strategists lost hours rebuilding workflows by hand. Now, a shared AI library shifts focus from mechanical assembly to client strategy.
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Meeting notes updated by hand, context re-explained with every request. Now agents keep the knowledge clean and run 2,000 workflows a day.
Agents spent up to 6 minutes writing inconsistent notes. Now, AI instantly summarizes 55,000 weekly calls directly into the CRM.
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Data siloed across five products, no shared identity. A unified ID and AI trained on slang now complete cancellations inside the chat.
Agents summarized every call by hand and memorized talk scripts. Voice-to-text and real-time screen pops cut after-call work by 80%.
Client notes sat scattered across personal systems, and manual follow-ups let tasks slip. Now agents route, assign, and draft work automatically.
A full-service media agency with more than 1,000 employees, helping brands including Capital One, Microsoft, and Hilton grow through media, measurement, and creative work.
After client calls, action items were captured in notes but stayed disconnected from where work actually happened, with each person using their own...
“We're building a business that is obsessively client-centric, and that means staying on top of every client need. Manual follow-ups are where things slip through the cracks. Automating them means nothing gets dropped and our people can focus on understanding our clients' businesses and finding their next growth levers, not chasing tasks.”
Performance marketing and digital media agency focused on revenue-driven growth.
A new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
Brainlabs's Meeting follow-ups is part of this use case:
Related implementations across industries and use cases
Strategists lost hours rebuilding workflows by hand. Now, a shared AI library shifts focus from mechanical assembly to client strategy.
AI tools tripled code output, but docs fell behind, approvals waited, and feedback got lost in Slack. Custom Agents now handle all three.
Meeting notes updated by hand, context re-explained with every request. Now agents keep the knowledge clean and run 2,000 workflows a day.
Agents spent up to 6 minutes writing inconsistent notes. Now, AI instantly summarizes 55,000 weekly calls directly into the CRM.
Agents split focus between members and manual note-taking. Now, an AI copilot summarizes calls, letting agents give their full attention.
The CPO sourced every candidate by hand, plus a full team. AI now builds targeted pipelines in 24 hours—she runs it solo.
Asset ledgers across three tools were unreachable by the AI helpdesk. One migration consolidated them — now employees self-serve through AI.
Data siloed across five products, no shared identity. A unified ID and AI trained on slang now complete cancellations inside the chat.
Agents summarized every call by hand and memorized talk scripts. Voice-to-text and real-time screen pops cut after-call work by 80%.