AI case study

BambooHREmployee support

Keyword search failed on policy jargon, burying HR teams. Now, AI parses manuals and permissions to answer employees instantly.

Published|1 year ago

Key results

Time Saved
1,000+ hours

Result highlights

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The story

Context

A human resources software platform hosts centralized data including organizational charts, employee records, and company manuals for organizations managing sensitive regulated information.

Challenge

HR teams faced excessive repetitive inquiries about policies and benefits, preventing focus on strategic tasks. Traditional search tools struggled...

Solution
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Scope & timeline

  • 10,000+ questions answered via AI

Quotes

The company

BambooHR logo

BambooHR

bamboohr.com

HR software platform for payroll, benefits, and employee management.

IndustrySoftware & Platforms
LocationLindon, UT, USA
Employees1K-5K
Founded2008

The AI provider

Enterprise AI platform for large language models and semantic search tools.

IndustrySoftware & Platforms
LocationToronto, ON, Canada
Employees251-1K
Founded2019

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