A trainer shortage limited essential roleplay. Now, agents hone soft skills through unlimited, unscripted voice calls with AI personas.
An international insurance provider relies on a distributed workforce of 2,000 part-time and remote sales agents to sell complex, long-term life insurance policies across Asia and Europe.
Teaching the soft skills required to sell decades-long financial commitments is notoriously difficult in a traditional classroom setting. A severe...
“Even if our agents practice ten times with the same customer persona, every time it will be a completely different interaction. Nothing is scripted. In sales, adaptability and agility are essential.”
International insurance group providing life and non-life insurance solutions.
Brought development capabilities and AI knowledge to help Ageas build its Digital Coach tool.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Ageas's Sales training is part of this use case:
Related implementations across industries and use cases
Role-play felt awkward and inauthentic. AI agents now simulate realistic calls, coaching reps on tone and objections at scale.
Lacking structured pathways to technical careers, 82,000 employees used an on-demand platform to transition into new data and AI roles.
Staff lost hours walking clients through 30-question surveys. Now, 50 custom AI agents process home insurance subscriptions 24/7.
Manual coaching bottlenecked reps. An AI bot now simulates doctor visits in 14 scenarios, saving 7,000 hours annually.
Producing videos required sound booths, voice actors, and hours of editing. Now, HR staff type text to generate multilingual voiceovers.
Migrating thousands of legacy contracts to a core system took hours of manual effort. AI now automatically extracts critical details.
Agents spent up to 6 minutes writing inconsistent notes. Now, AI instantly summarizes 55,000 weekly calls directly into the CRM.
Staff spent days reformatting resumes from JPEGs and text messages. Now, AI extracts skills into standard drafts for human review.
Routine queries burdened HR. Now, an AI WhatsApp agent instantly answers remote factory workers, escalating complex issues to HR.
A trainer shortage limited essential roleplay. Now, agents hone soft skills through unlimited, unscripted voice calls with AI personas.
An international insurance provider relies on a distributed workforce of 2,000 part-time and remote sales agents to sell complex, long-term life insurance policies across Asia and Europe.
Teaching the soft skills required to sell decades-long financial commitments is notoriously difficult in a traditional classroom setting. A severe...
“Even if our agents practice ten times with the same customer persona, every time it will be a completely different interaction. Nothing is scripted. In sales, adaptability and agility are essential.”
International insurance group providing life and non-life insurance solutions.
Brought development capabilities and AI knowledge to help Ageas build its Digital Coach tool.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Ageas's Sales training is part of this use case:
Related implementations across industries and use cases
Role-play felt awkward and inauthentic. AI agents now simulate realistic calls, coaching reps on tone and objections at scale.
Lacking structured pathways to technical careers, 82,000 employees used an on-demand platform to transition into new data and AI roles.
Staff lost hours walking clients through 30-question surveys. Now, 50 custom AI agents process home insurance subscriptions 24/7.
Manual coaching bottlenecked reps. An AI bot now simulates doctor visits in 14 scenarios, saving 7,000 hours annually.
Producing videos required sound booths, voice actors, and hours of editing. Now, HR staff type text to generate multilingual voiceovers.
Migrating thousands of legacy contracts to a core system took hours of manual effort. AI now automatically extracts critical details.
Agents spent up to 6 minutes writing inconsistent notes. Now, AI instantly summarizes 55,000 weekly calls directly into the CRM.
Staff spent days reformatting resumes from JPEGs and text messages. Now, AI extracts skills into standard drafts for human review.
Routine queries burdened HR. Now, an AI WhatsApp agent instantly answers remote factory workers, escalating complex issues to HR.