Staff manually matched 600 daily calls across scattered systems. AI agents now handle bookings and support 24/7.
Canada's largest driver training organization has trained over 1.4 million students since 1970 using a personalized one-to-one instruction model.
Call volumes surged 50% to over 600 daily inquiries during peak periods, overwhelming staff who managed bookings manually. Representatives had to...
“Young Drivers’s mission is to save lives by teaching essential driving skills. We need a technology platform that can scale and extend our reach — helping us deliver more efficient, accessible training today and into the future.”
Driver training and road safety education for new drivers and corporate fleets.
AI-powered CRM platform for sales, service, marketing, and commerce teams.
Related implementations across industries and use cases
Refunds meant manual checks across systems. Now, AI agents verify eligibility and execute transactions instantly.
Weeks-long waits led 25% of applicants to abandon the process. Autonomous agents now answer inquiries and guide forms instantly.
Support was limited to 12-hour weekday windows. An AI agent now handles chat 24/7, matching the team's high empathy scores.
Students navigated 28 portals and 70,000 sites. A single AI hub now instantly surfaces answers, lifting self-service rates 87%.
Manual validation slowed payroll cycles. AI now automates the checks, freeing HR to support the campus community.
Rigid bots forced 40,000 advertisers to wait. AI agents now diagnose technical issues instantly, resolving setups in under 2 minutes.
Seasonal surges overwhelmed 600 specialists. Now, AI agents autonomously resolve order tracking and FAQs using real-time data.