AI case study

Wellstar Health SystemShift scheduling

Each call-out meant manual texts, credential checks, and policy work—often after hours. Swift handles logistics; managers keep the judgment.

Published

Key results

Shift-Fill Time Reduction
80%+
Shift-Fill Rate Increase
33%

Result highlights

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The story

Context

An integrated healthcare provider operating 11 hospitals across Georgia, where Nurse Managers carry joint responsibility for patient care quality and day-to-day unit staffing.

Challenge

When nurses called out unexpectedly, Nurse Managers had to manually text eligible staff, verify credentials, check policy compliance, and coordinate...

Solution
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Quotes

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The company

Wellstar Health System logo

Wellstar Health System

wellstar.org

Integrated healthcare system operating hospitals and medical facilities.

IndustryHealthcare Providers
LocationMarietta, GA, USA
Employees10K-50K
Founded1987

The implementation partner

Swift Workforce AI logo

Swift Workforce AI

heyswift.ai
Role in this case study

Mapped scheduling workflows and built an AI scheduling copilot on Azure for Wellstar

IndustrySoftware & Platforms
LocationAtlanta, GA, USA
Employees11-50
Founded2021

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

Use case

Wellstar Health System's Shift scheduling is part of this use case:

Workplace AI
188 case studies(+44% YoY)
Proven impact?
LowModerateVery Strong
4.3Moderate
4.2Moderatewithin Healthcare Providers
2.1Lowwithin HR

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