AI case study

DXC TechnologySkills recommendations

Manually updated profiles left skills stale. The first prototype took two hours per 1,000 consultants—now the agent covers 130K in minutes.

Published

Key results

Processing Time Reduction
94%
Recommendations per Consultant
8
vs previously 3 per consultant

Result highlights

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The story

Context

A Fortune 500 IT services company with 130,000 consultants across more than 70 countries, where client staffing depends on accurate, current competency profiles for every role.

Challenge

Consultant profiles in Workday were updated manually and infrequently, creating a growing gap between actual skills and recorded credentials. A...

Solution
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Scope & timeline

  • GenAI competency agent deployed to 130,000 consultants

Quotes

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The company

DXC Technology logo

DXC Technology

dxc.com

IT services and consulting for enterprise digital transformation and cloud infrastructure.

IndustryTechnology
LocationAshburn, VA, USA
Employees50K-100K
Founded2017

The vendor

Databricks is a Big Data company that offers a unified analytics platform for data science, engineering, and analytics teams.

IndustrySoftware & Platforms
LocationSan Francisco, California, United States
Employees10K-50K
Founded2013

Use case

DXC Technology's Skills recommendations is part of this use case:

Talent Acquisition
58 case studies(+163% YoY)
Proven impact?
LowModerateVery Strong
3.8Moderate
6.4Strongwithin Technology
3.9Moderatewithin HR

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