Managers repeated mistakes no one could see. Now calls are scored; stumbles route them to an AI simulator before their next lead.
A residential real estate developer with an in-house sales team managing direct buyer inquiries, from first contact through property purchase.
The sales team had no systematic visibility into why potential buyers dropped out at each stage of the purchase journey. Without call-level insight...
“Нам была нужна система, которая понимает специфику бизнеса и отвечает на конкретные вопросы: почему клиент не дошел до сделки, насколько внимательно менеджер отработал обращение, какие ошибки повторяются и как их исправить.”
Also reported by
Real estate developer building residential and commercial properties across Russia.
Tochno Group's Sales coaching is part of this use case:
Related implementations across industries and use cases
Manual checks bottlenecked 4,500 leads/month. AI now qualifies buyers 24/7, capturing €70m in business that used to slip away.
Agents manually tracked fragmented lead data. Now, AI guides physical tours, answers questions, and syncs directly to the CRM.
Staff missed the 30% of leads arriving after hours. AI agents now field 24/7 chats and book tours, prioritizing ready buyers.
Manual call reviews across disconnected systems delayed onboarding. Real-time AI guidance cards and scorecards speed rep development.
Managers spent hours manually listening to every call. Now, AI analyzes conversations and flags select calls for targeted coaching.
Human sales teams clock out; buyers don't. Voice agents, accent-matched by region, now qualify and book site visits around the clock.
Surging delinquency burdened staff. Now, an AI assistant handles routine collections, freeing teams for high-touch, in-person engagement.
Fragmented legacy tools bottlenecked underwriters. A unified platform and GenAI assistant now automate data extraction across 25 countries.
30 minutes per letter, 1,000+ sent per rep each year. AI now drafts and transcribes; no message reaches a customer without a human review.
Managers repeated mistakes no one could see. Now calls are scored; stumbles route them to an AI simulator before their next lead.
A residential real estate developer with an in-house sales team managing direct buyer inquiries, from first contact through property purchase.
The sales team had no systematic visibility into why potential buyers dropped out at each stage of the purchase journey. Without call-level insight...
“Нам была нужна система, которая понимает специфику бизнеса и отвечает на конкретные вопросы: почему клиент не дошел до сделки, насколько внимательно менеджер отработал обращение, какие ошибки повторяются и как их исправить.”
Also reported by
Real estate developer building residential and commercial properties across Russia.
Tochno Group's Sales coaching is part of this use case:
Related implementations across industries and use cases
Manual checks bottlenecked 4,500 leads/month. AI now qualifies buyers 24/7, capturing €70m in business that used to slip away.
Agents manually tracked fragmented lead data. Now, AI guides physical tours, answers questions, and syncs directly to the CRM.
Staff missed the 30% of leads arriving after hours. AI agents now field 24/7 chats and book tours, prioritizing ready buyers.
Manual call reviews across disconnected systems delayed onboarding. Real-time AI guidance cards and scorecards speed rep development.
Managers spent hours manually listening to every call. Now, AI analyzes conversations and flags select calls for targeted coaching.
Human sales teams clock out; buyers don't. Voice agents, accent-matched by region, now qualify and book site visits around the clock.
Surging delinquency burdened staff. Now, an AI assistant handles routine collections, freeing teams for high-touch, in-person engagement.
Fragmented legacy tools bottlenecked underwriters. A unified platform and GenAI assistant now automate data extraction across 25 countries.
30 minutes per letter, 1,000+ sent per rep each year. AI now drafts and transcribes; no message reaches a customer without a human review.