AI case study

System ResearchInternal document search

Staff interrupted supervisors to find documents. A GenAI chat now interprets natural language to surface rulebooks instantly.

Published|2 years ago

Key results

Search Time Reduction
50%

Result highlights

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The story

Context

A Japan-based system integrator with 40 years of experience managing full-lifecycle system construction and maintenance.

Challenge

Internal information retrieval was difficult because data was not cross-searchable across the organization. Employees frequently struggled to locate...

Solution
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The company

System Research logo

System Research

sr-net.co.jp

System integration and software development services provider for enterprise IT.

IndustryTechnology
LocationNagoya, Aichi, Japan
Employees1K-5K
Founded1981

The AI provider

Enterprise technology and consulting for cloud computing, AI, and business solutions.

IndustryTechnology
LocationArmonk, New York, United States
Employees100K+
Founded1911

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