Help articles left practitioners digging for urgent answers. Now, a compliant AI handles routine queries, freeing human specialists.
The leading practice management platform for mental health professionals serving over 250,000 solo and group practitioners managing small businesses alongside their clinical work.
Directing busy practitioners to a self-service help library failed to provide immediate, contextual answers for high-stakes issues like rejected...
“We have VPs going directly into Duet themselves to pressure-test their ideas - asking whether a proposed solution is actually going to move the line. We've never had that kind of insight before.”
EHR and practice management platform for health and wellness professionals.
Generative AI platform for automated enterprise customer support and workflows.
SimplePractice's Customer support is part of this use case:
Related implementations across industries and use cases
25 agents were overwhelmed by 19k+ monthly compliance queries. Now, AI fields routine questions, freeing human experts for the toughest cases.
Agents were buried in common questions, with resolutions taking 3 hours. Now, an AI agent fields FAQs, freeing experts for complex cases.
AI support risked hallucinations. Now, 20 specialized models fact-check every answer against strict company policies.
25 agents were overwhelmed by 19k+ monthly compliance queries. Now, AI fields routine questions, freeing human experts for the toughest cases.
Agents were buried in common questions, with resolutions taking 3 hours. Now, an AI agent fields FAQs, freeing experts for complex cases.
Campaign variants took 2 days; no shared customer view. AI now orchestrates audience, journeys, and creative while marketers steer outcomes.
On-chain AI agents took weeks of stitching and ran trapped on local machines. BNB Agent Studio ships them globally in 15 minutes.
Data siloed across five products, no shared identity. A unified ID and AI trained on slang now complete cancellations inside the chat.
Agents summarized every call by hand and memorized talk scripts. Voice-to-text and real-time screen pops cut after-call work by 80%.
Help articles left practitioners digging for urgent answers. Now, a compliant AI handles routine queries, freeing human specialists.
The leading practice management platform for mental health professionals serving over 250,000 solo and group practitioners managing small businesses alongside their clinical work.
Directing busy practitioners to a self-service help library failed to provide immediate, contextual answers for high-stakes issues like rejected...
“We have VPs going directly into Duet themselves to pressure-test their ideas - asking whether a proposed solution is actually going to move the line. We've never had that kind of insight before.”
EHR and practice management platform for health and wellness professionals.
Generative AI platform for automated enterprise customer support and workflows.
SimplePractice's Customer support is part of this use case:
Related implementations across industries and use cases
25 agents were overwhelmed by 19k+ monthly compliance queries. Now, AI fields routine questions, freeing human experts for the toughest cases.
Agents were buried in common questions, with resolutions taking 3 hours. Now, an AI agent fields FAQs, freeing experts for complex cases.
AI support risked hallucinations. Now, 20 specialized models fact-check every answer against strict company policies.
25 agents were overwhelmed by 19k+ monthly compliance queries. Now, AI fields routine questions, freeing human experts for the toughest cases.
Agents were buried in common questions, with resolutions taking 3 hours. Now, an AI agent fields FAQs, freeing experts for complex cases.
Campaign variants took 2 days; no shared customer view. AI now orchestrates audience, journeys, and creative while marketers steer outcomes.
On-chain AI agents took weeks of stitching and ran trapped on local machines. BNB Agent Studio ships them globally in 15 minutes.
Data siloed across five products, no shared identity. A unified ID and AI trained on slang now complete cancellations inside the chat.
Agents summarized every call by hand and memorized talk scripts. Voice-to-text and real-time screen pops cut after-call work by 80%.