A 12-person team spent days manually compiling reports. Now, automated daily dashboards let field agents resolve claim inquiries instantly.
An Indian insurance provider serves 11 million customers who rely on immediate financial and operational support during high-stress events like severe illnesses and vehicle accidents.
A 12-person team manually compiled operational reports that took days to complete. By the time field agents received this data, they could no longer...
“With SAS Viya, every decision is faster, every answer clearer, every outcome aligned with our mission: helping families live safe and secure lives.”
General insurance provider for motor, health, and commercial assets in India.
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Specialists spent 25 minutes manually reading medical documents. Now, AI summarizes them in seconds, accelerating expert review.
Manual review of 18,000 entries was slow and inconsistent. AI now standardizes categorization, cutting process time by 75%.
Agents spent 9 minutes per call gathering basic data. Now, AI handles intake in 6 minutes, routing eligible leads to human agents.
Manual review of 18,000 entries was slow and inconsistent. AI now standardizes categorization, cutting process time by 75%.
Data scattered across systems blinded leadership. Staff now query trends in plain English, cutting reporting from weeks to hours.
Recruiters lost 40% of their time to manual scheduling. An AI agent now handles coordination, letting candidates self-book via chat.
Manual email drafts took 12 minutes. AI cut this to 1.5 minutes, freeing agents to resolve complex funding and care delays.
Silos forced a 71-day wait for data. By unifying sources, 4,000 staff now access insights in hours and build models 50% faster.
Disparate tools slowed 320,000 employees. Unifying on Teams and Copilot connected the workforce and embedded AI into daily habits.
A 12-person team spent days manually compiling reports. Now, automated daily dashboards let field agents resolve claim inquiries instantly.
An Indian insurance provider serves 11 million customers who rely on immediate financial and operational support during high-stress events like severe illnesses and vehicle accidents.
A 12-person team manually compiled operational reports that took days to complete. By the time field agents received this data, they could no longer...
“With SAS Viya, every decision is faster, every answer clearer, every outcome aligned with our mission: helping families live safe and secure lives.”
General insurance provider for motor, health, and commercial assets in India.
Related implementations across industries and use cases
Specialists spent 25 minutes manually reading medical documents. Now, AI summarizes them in seconds, accelerating expert review.
Manual review of 18,000 entries was slow and inconsistent. AI now standardizes categorization, cutting process time by 75%.
Agents spent 9 minutes per call gathering basic data. Now, AI handles intake in 6 minutes, routing eligible leads to human agents.
Manual review of 18,000 entries was slow and inconsistent. AI now standardizes categorization, cutting process time by 75%.
Data scattered across systems blinded leadership. Staff now query trends in plain English, cutting reporting from weeks to hours.
Recruiters lost 40% of their time to manual scheduling. An AI agent now handles coordination, letting candidates self-book via chat.
Manual email drafts took 12 minutes. AI cut this to 1.5 minutes, freeing agents to resolve complex funding and care delays.
Silos forced a 71-day wait for data. By unifying sources, 4,000 staff now access insights in hours and build models 50% faster.
Disparate tools slowed 320,000 employees. Unifying on Teams and Copilot connected the workforce and embedded AI into daily habits.