AI case study

ServiceNowSales automation

Sellers managing 1M+ leads lost hours to manual research and deck prep. Now, AI generates tailored emails and pitch decks in minutes.

Published

Key results

Lead Scoring Latency
30 mins
vs 4 hours
Demo Prep Time Saved
24 hours
Email Creation Time
2 mins
vs 20 minutes

Result highlights

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The story

Context

A digital workflow software provider with over 2,000 global sellers processing more than a million leads annually.

Challenge

Sellers struggled with disconnected data systems and batch-processing cycles that severely delayed lead follow-up. Manual workflows dragged down deal...

Solution
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Quotes

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The company

ServiceNow logo

ServiceNow

servicenow.com

ServiceNow is an enterprise software company that specializes in IT Service Management, cloud computing, and digital transformation solutions.

IndustrySoftware & Platforms
LocationSanta Clara, California, United States
Employees10K-50K
Founded2004

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

Use case

ServiceNow's Sales automation is part of this use case:

Personalization
45 case studies(+146% YoY)
Proven impact?
LowModerateVery Strong
5.4Strong
10.5Very strongwithin Software & Platforms
9.9Very strongwithin Sales

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