AI case study

BlackbaudCompetitive intelligence

Ad-hoc queries cost a lone analyst 10 hours weekly. AI now synthesizes intel and pushes deal tips, boosting win rates 28%.

Published

Key results

Weekly Time Savings
~10 hours
Win Rate Increase
28%

Result highlights

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The story

Context

The world's leading software provider for social impact powers fundraising and financial management for nonprofits, processing over $100 billion in donations annually.

Challenge

A single analyst managed competitive intelligence for the global sales organization, spending 10 hours weekly fielding ad-hoc questions instead of...

Solution
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Quotes

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The company

Blackbaud logo

Blackbaud

blackbaud.com

Cloud software provider for non-profits, foundations, and educational institutions.

IndustrySoftware & Platforms
LocationCharleston, SC, USA
Employees1K-5K
Founded1981

The vendor

AI-powered competitive intelligence platform for win/loss analysis and battlecards.

IndustrySoftware & Platforms
LocationVancouver, BC, Canada
Employees251-1K
Founded2015

Use case

Blackbaud's Competitive intelligence is part of this use case:

Data Intelligence
73 case studies(+256% YoY)
Proven impact?
LowModerateVery Strong
4.2Moderate
6.3Strongwithin Software & Platforms
4.2Moderatewithin Sales

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