Key results
Sourcing Savings Growth
18x
Review Time Savings
20%
Cycle Time
<3 days
vs 12 days
Result highlights
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The story
A global technology company with over 20,000 employees rapidly scaled its operations across finance, legal, and HR functions.
Purchase requisitions took 12 days to process due to manual workflows, while legal teams faced bottlenecks reviewing high volumes of NDAs....
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Quotes
“Our transformation was about making work easier for people. The journey began with a fundamental goal: to improve business agility and create seamless employee experiences by eliminating operational silos between IT and our core business services.”
The company
ServiceNow
servicenow.comServiceNow is an enterprise software company that specializes in IT Service Management, cloud computing, and digital transformation solutions.
IndustrySoftware & Platforms
LocationSanta Clara, California, United States
Employees10K-50K
Founded2004