AI case study

KONEContract processing

Manual entry bottlenecked service contracts. Now, AI extracts handwritten text and validates against SAP, routing deviations to humans.

Published|1 month ago

Key results

Time Reduction
33%
Handling Time
<10 mins
Annual Contracts
54k+

Result highlights

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The story

Context

A global leader in the elevator and escalator industry with 70,000 employees and over 600,000 customers, moving more than two billion people every day.

Challenge

The organization relied on fragmented technologies for application development, while critical business workflows like contract management suffered...

Solution
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Quotes

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The company

Elevator and escalator manufacturing and maintenance for urban buildings.

IndustryIndustrial & Manufacturing
LocationEspoo, Finland
Employees10K-50K
Founded1910

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

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