Ramp’s in-house AI hit a ceiling on complex actions. Agents now execute authenticated workflows, resolving 90% of cases automatically.
An integrated finance platform combining corporate cards, expense management, and procurement to automate operations for finance teams.
An in-house AI assistant successfully handled simple inquiries but hit a technical ceiling when requirements shifted to personalized user actions....
“Money is one of the most sensitive parts of any business, so performance and trust are non-negotiable. Support isn’t just about resolving issues—it's about helping customers get more value from Ramp.”
Spend management platform with corporate cards and accounting automation.
AI agent platform for autonomous enterprise customer service.
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