Rigid rules slowed complex queries. An AI agent now tracks card deliveries and answers 90% faster, resolving 70% of cases.
A fintech platform helping companies manage corporate spend sought to modernize its support operations without diverting engineering resources from core product development.
The company needed to move beyond rigid rules-based support systems but faced a dilemma between building a proprietary tool to ensure quality or...
Corporate cards, expense management, and business banking platform.
AI agent platform for autonomous enterprise customer service.
Related implementations across industries and use cases
Ramp’s in-house AI hit a ceiling on complex actions. Agents now execute authenticated workflows, resolving 90% of cases automatically.
Basic tools couldn't handle tax season spikes. Now, AI connects to internal APIs to resolve complex loan and investment queries instantly.
Rising volume buried agents in manual tasks. AI now fields routine chats and writes summaries, cutting wrap-up time in half.
Basic tools couldn't handle tax season spikes. Now, AI connects to internal APIs to resolve complex loan and investment queries instantly.
Rising volume buried agents in manual tasks. AI now fields routine chats and writes summaries, cutting wrap-up time in half.
Advisors hunted data across five systems. GenAI now builds traceable meeting packs, saving 4,700 hours a year.
Staff manually combed 350K+ documents scattered across legacy SharePoint. Now, AI semantic search instantly retrieves exact answers.
Inboxes overflowed with tracking and sizing queries. An AI now locates orders and asks player height to size gloves instantly.
Specs scattered in PDFs meant fixes took weeks. Now, autonomous agents access unified data to resolve over 25% of cases instantly.
Rigid rules slowed complex queries. An AI agent now tracks card deliveries and answers 90% faster, resolving 70% of cases.
A fintech platform helping companies manage corporate spend sought to modernize its support operations without diverting engineering resources from core product development.
The company needed to move beyond rigid rules-based support systems but faced a dilemma between building a proprietary tool to ensure quality or...
Corporate cards, expense management, and business banking platform.
AI agent platform for autonomous enterprise customer service.
Related implementations across industries and use cases
Ramp’s in-house AI hit a ceiling on complex actions. Agents now execute authenticated workflows, resolving 90% of cases automatically.
Basic tools couldn't handle tax season spikes. Now, AI connects to internal APIs to resolve complex loan and investment queries instantly.
Rising volume buried agents in manual tasks. AI now fields routine chats and writes summaries, cutting wrap-up time in half.
Basic tools couldn't handle tax season spikes. Now, AI connects to internal APIs to resolve complex loan and investment queries instantly.
Rising volume buried agents in manual tasks. AI now fields routine chats and writes summaries, cutting wrap-up time in half.
Advisors hunted data across five systems. GenAI now builds traceable meeting packs, saving 4,700 hours a year.
Staff manually combed 350K+ documents scattered across legacy SharePoint. Now, AI semantic search instantly retrieves exact answers.
Inboxes overflowed with tracking and sizing queries. An AI now locates orders and asks player height to size gloves instantly.
Specs scattered in PDFs meant fixes took weeks. Now, autonomous agents access unified data to resolve over 25% of cases instantly.