Manual data entry bottlenecked operations. Now, custom agents extract incoming contract details and route them for human verification.
A health plan serving customers across Washington and Alaska with several thousand employees operating in a highly regulated, service-critical industry.
Manual data entry across systems slowed operations and strained IT and engineering teams that were already stretched to capacity. Specifically,...
“Technology is here to help people.”
Health insurance and wellness plan provider in the Pacific Northwest.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Premera Blue Cross's Contract processing is part of this use case:
Related implementations across industries and use cases
Reviewing handwritten, unstructured documents took handlers up to an hour per claim. Now, AI extracts and validates data automatically.
Routine reviews delayed member support. Now, non-technical employees securely build custom AI agents to resolve complex cases in minutes.
Applications arrived typed, scanned, or handwritten—each manually reviewed, taking 8 days. AI now reads and issues policies automatically.
Manual entry bottlenecked service contracts. Now, AI extracts handwritten text and validates against SAP, routing deviations to humans.
Legal spent hundreds of hours parsing 100-page scanned contracts. Now, multi-stage AI extracts clauses upon upload for instant search.
Phone scheduling took 3 days per candidate. An SMS agent now handles it end-to-end in 37 minutes, 24/7.
Manual underwriting and billing created operational bottlenecks. AI now automates submissions and policy checks, freeing brokers for advisory work.
Fragmented data and manual workflows slowed care. Now, AI helps staff optimize surgical scheduling and physicians diagnose rare diseases.
QC simulations ran 15 hours and reset from scratch on every change. Digital twins cut that to 3.6 seconds.
Manual data entry bottlenecked operations. Now, custom agents extract incoming contract details and route them for human verification.
A health plan serving customers across Washington and Alaska with several thousand employees operating in a highly regulated, service-critical industry.
Manual data entry across systems slowed operations and strained IT and engineering teams that were already stretched to capacity. Specifically,...
“Technology is here to help people.”
Health insurance and wellness plan provider in the Pacific Northwest.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Premera Blue Cross's Contract processing is part of this use case:
Related implementations across industries and use cases
Reviewing handwritten, unstructured documents took handlers up to an hour per claim. Now, AI extracts and validates data automatically.
Routine reviews delayed member support. Now, non-technical employees securely build custom AI agents to resolve complex cases in minutes.
Applications arrived typed, scanned, or handwritten—each manually reviewed, taking 8 days. AI now reads and issues policies automatically.
Manual entry bottlenecked service contracts. Now, AI extracts handwritten text and validates against SAP, routing deviations to humans.
Legal spent hundreds of hours parsing 100-page scanned contracts. Now, multi-stage AI extracts clauses upon upload for instant search.
Phone scheduling took 3 days per candidate. An SMS agent now handles it end-to-end in 37 minutes, 24/7.
Manual underwriting and billing created operational bottlenecks. AI now automates submissions and policy checks, freeing brokers for advisory work.
Fragmented data and manual workflows slowed care. Now, AI helps staff optimize surgical scheduling and physicians diagnose rare diseases.
QC simulations ran 15 hours and reset from scratch on every change. Digital twins cut that to 3.6 seconds.