Coty
Self-service analytics
Every 'why is this number moving?' queued behind the domain team. Now leaders ask Genie directly and get the answer on the spot.
- 1+ day wait for ad hoc data queries eliminated
- 5+ senior leaders querying Genie directly
Pulling answers from a sprawling customer dataset once meant weeks of SQL; now anyone asks in plain language and explores it in seconds.
A leading video and entertainment provider whose Newton dataset unifies more than 1,200 customer-level attributes across subscriptions, billing, content engagement, and product usage.
With thousands of columns and billions of records, analysts needed weeks to learn the schema and write efficient queries, and business users without...
Satellite and streaming television service provider.
Databricks is a Big Data company that offers a unified analytics platform for data science, engineering, and analytics teams.
DIRECTV's Data analytics is part of this use case:
Related implementations across industries and use cases
Every 'why is this number moving?' queued behind the domain team. Now leaders ask Genie directly and get the answer on the spot.
Reps manually calculated variances across three systems. AI now compares statements in seconds, spotting fee changes instantly.
Appliance insights bottlenecked through Slack—hours or days, shaped by who you asked. Now product teams query in plain English.
Every 'why is this number moving?' queued behind the domain team. Now leaders ask Genie directly and get the answer on the spot.
Appliance insights bottlenecked through Slack—hours or days, shaped by who you asked. Now product teams query in plain English.
Reactive support for 15M broadband upgrades drove high call volumes. Now, AI agents proactively text and call to schedule installations.
Opening enterprise data risked uncontrolled tool sprawl. Now, a tiered platform empowers staff to safely build their own AI tools.
Manual underwriting and billing created operational bottlenecks. AI now automates submissions and policy checks, freeing brokers for advisory work.
Reviewing handwritten, unstructured documents took handlers up to an hour per claim. Now, AI extracts and validates data automatically.
Pulling answers from a sprawling customer dataset once meant weeks of SQL; now anyone asks in plain language and explores it in seconds.
A leading video and entertainment provider whose Newton dataset unifies more than 1,200 customer-level attributes across subscriptions, billing, content engagement, and product usage.
With thousands of columns and billions of records, analysts needed weeks to learn the schema and write efficient queries, and business users without...
Satellite and streaming television service provider.
Databricks is a Big Data company that offers a unified analytics platform for data science, engineering, and analytics teams.
DIRECTV's Data analytics is part of this use case:
Related implementations across industries and use cases
Every 'why is this number moving?' queued behind the domain team. Now leaders ask Genie directly and get the answer on the spot.
Reps manually calculated variances across three systems. AI now compares statements in seconds, spotting fee changes instantly.
Appliance insights bottlenecked through Slack—hours or days, shaped by who you asked. Now product teams query in plain English.
Every 'why is this number moving?' queued behind the domain team. Now leaders ask Genie directly and get the answer on the spot.
Appliance insights bottlenecked through Slack—hours or days, shaped by who you asked. Now product teams query in plain English.
Reactive support for 15M broadband upgrades drove high call volumes. Now, AI agents proactively text and call to schedule installations.
Opening enterprise data risked uncontrolled tool sprawl. Now, a tiered platform empowers staff to safely build their own AI tools.
Manual underwriting and billing created operational bottlenecks. AI now automates submissions and policy checks, freeing brokers for advisory work.
Reviewing handwritten, unstructured documents took handlers up to an hour per claim. Now, AI extracts and validates data automatically.