New hires ignored handbooks and flooded WhatsApp. Now, they query a custom GPT on in-store iPads for instant answers.
A lean coffee startup scaling from a single location to multiple cafés faced operational bottlenecks while managing a rotating workforce of part-time staff.
Routine questions overwhelmed managers in WhatsApp groups, and a 25-page training handbook was largely ignored by new hires. This fragmented...
“From recruitment to supply chain, every process that could be automated, was automated.”
Specialty coffee, ceremonial matcha, and chai cafes based in Germany.
AI research and deployment company developing generative models and tools.
Plex Coffee's Employee training and support is part of this use case:
Related implementations across industries and use cases
Repetitive queries bottlenecked HR. Now, a multilingual AI gives 4,500 factory and office staff 24/7 mobile access to HR guidelines.
Teams tab-hopped to find scattered info. AI now synthesizes answers instantly, getting new hires client-ready in their first month.
Teams hunted for context across Slack and Jira. By integrating 20+ tools, AI now queries 7 years of history, saving 9 hours weekly.
Manual role-plays pulled staff off the floor. Now, AI agents run infinite drills and answer queries instantly, keeping experts selling.
Outsourced videos and live classes delayed product launches. Now, trainers use AI avatars to generate short digital courses in-house.
An aging homegrown CRM held back 1,700 agents. Now, an AI co-pilot helps them draft faster, higher-quality emails from a single screen.
Managers spent hours manually calling applicants, losing many to delays. Now, an AI agent screens and auto-schedules interviews via text.
Routine queries burdened HR. Now, an AI WhatsApp agent instantly answers remote factory workers, escalating complex issues to HR.
Store managers lost applicants to a 10-day hiring cycle. Now, an AI agent screens and schedules via text, saving thousands of hours.
New hires ignored handbooks and flooded WhatsApp. Now, they query a custom GPT on in-store iPads for instant answers.
A lean coffee startup scaling from a single location to multiple cafés faced operational bottlenecks while managing a rotating workforce of part-time staff.
Routine questions overwhelmed managers in WhatsApp groups, and a 25-page training handbook was largely ignored by new hires. This fragmented...
“From recruitment to supply chain, every process that could be automated, was automated.”
Specialty coffee, ceremonial matcha, and chai cafes based in Germany.
AI research and deployment company developing generative models and tools.
Plex Coffee's Employee training and support is part of this use case:
Related implementations across industries and use cases
Repetitive queries bottlenecked HR. Now, a multilingual AI gives 4,500 factory and office staff 24/7 mobile access to HR guidelines.
Teams tab-hopped to find scattered info. AI now synthesizes answers instantly, getting new hires client-ready in their first month.
Teams hunted for context across Slack and Jira. By integrating 20+ tools, AI now queries 7 years of history, saving 9 hours weekly.
Manual role-plays pulled staff off the floor. Now, AI agents run infinite drills and answer queries instantly, keeping experts selling.
Outsourced videos and live classes delayed product launches. Now, trainers use AI avatars to generate short digital courses in-house.
An aging homegrown CRM held back 1,700 agents. Now, an AI co-pilot helps them draft faster, higher-quality emails from a single screen.
Managers spent hours manually calling applicants, losing many to delays. Now, an AI agent screens and auto-schedules interviews via text.
Routine queries burdened HR. Now, an AI WhatsApp agent instantly answers remote factory workers, escalating complex issues to HR.
Store managers lost applicants to a 10-day hiring cycle. Now, an AI agent screens and schedules via text, saving thousands of hours.