New hires ignored handbooks and flooded WhatsApp. Now, they query a custom GPT on in-store iPads for instant answers.
A lean coffee startup scaling from a single location to multiple cafés faced operational bottlenecks while managing a rotating workforce of part-time staff.
Routine questions overwhelmed managers in WhatsApp groups, and a 25-page training handbook was largely ignored by new hires. This fragmented...
“From recruitment to supply chain, every process that could be automated, was automated.”
Specialty coffee, ceremonial matcha, and chai cafes based in Germany.
AI research and deployment company developing generative models and tools.
Related implementations across industries and use cases
Young staff hesitated to ask managers, slowing stocking. A text-based AI assistant now answers inventory queries on personal phones.
Teams tab-hopped to find scattered info. AI now synthesizes answers instantly, getting new hires client-ready in their first month.
Teams hunted for context across Slack and Jira. By integrating 20+ tools, AI now queries 7 years of history, saving 9 hours weekly.
Manual role-plays pulled staff off the floor. Now, AI agents run infinite drills and answer queries instantly, keeping experts selling.
Generic training ignored individual gaps. AI now mines workflow data to push just-in-time micro-lessons to 20,000 agents.
Associates manually routed complex tickets and managed 47K product tags. Now, AI agents triage requests and classify attributes.
Store managers lost applicants to a 10-day hiring cycle. Now, an AI agent screens and schedules via text, saving thousands of hours.
Recruiters delayed hiring by manually translating applicant messages. Now, an AI agent screens and schedules via SMS in 18 languages.
Manual screening for 160K hires bottlenecked 20 recruiters. Now, an AI agent screens candidates via text and fills managers' calendars.
New hires ignored handbooks and flooded WhatsApp. Now, they query a custom GPT on in-store iPads for instant answers.
A lean coffee startup scaling from a single location to multiple cafés faced operational bottlenecks while managing a rotating workforce of part-time staff.
Routine questions overwhelmed managers in WhatsApp groups, and a 25-page training handbook was largely ignored by new hires. This fragmented...
“From recruitment to supply chain, every process that could be automated, was automated.”
Specialty coffee, ceremonial matcha, and chai cafes based in Germany.
AI research and deployment company developing generative models and tools.
Related implementations across industries and use cases
Young staff hesitated to ask managers, slowing stocking. A text-based AI assistant now answers inventory queries on personal phones.
Teams tab-hopped to find scattered info. AI now synthesizes answers instantly, getting new hires client-ready in their first month.
Teams hunted for context across Slack and Jira. By integrating 20+ tools, AI now queries 7 years of history, saving 9 hours weekly.
Manual role-plays pulled staff off the floor. Now, AI agents run infinite drills and answer queries instantly, keeping experts selling.
Generic training ignored individual gaps. AI now mines workflow data to push just-in-time micro-lessons to 20,000 agents.
Associates manually routed complex tickets and managed 47K product tags. Now, AI agents triage requests and classify attributes.
Store managers lost applicants to a 10-day hiring cycle. Now, an AI agent screens and schedules via text, saving thousands of hours.
Recruiters delayed hiring by manually translating applicant messages. Now, an AI agent screens and schedules via SMS in 18 languages.
Manual screening for 160K hires bottlenecked 20 recruiters. Now, an AI agent screens candidates via text and fills managers' calendars.