AI case study

PGGMInternal document search

Staff manually combed 350K+ documents scattered across legacy SharePoint. Now, AI semantic search instantly retrieves exact answers.

Published|1 month ago

Key results

Weekly Time Savings
up to 8 hours

Result highlights

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The story

Context

A leading Dutch pension administrator managing over €250 billion in assets and serving 5.8 million participants with a workforce of approximately 2,000 employees.

Challenge

Employees struggled to locate critical information within difficult-to-navigate legacy SharePoint environments. The legal team alone faced the...

Solution
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Scope & timeline

  • Platform adoption across 30+ internal departments

Quotes

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The company

Pension administrator and asset manager for pension funds in the Netherlands.

IndustryFinancial Services
LocationZeist, Utrecht, Netherlands
Employees1K-5K
Founded1969

The vendor

Search AI platform for enterprise search, observability, and security solutions.

IndustrySoftware & Platforms
LocationMountain View, CA, USA
Employees1K-5K
Founded2012

Use case

PGGM's Internal document search is part of this use case:

Enterprise Search
179 case studies(+8% YoY)
Proven impact?
LowModerateVery Strong
3.6Moderate
2.8Lowwithin Financial Services
3.6Moderatewithin Knowledge Management

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