TravelPerk
Customer support
Updates scattered across Slack overwhelmed 1,000+ agents. Now, custom AI recognizes their platform to surface precise answers.
- 908 active monthly AI users among customer care agents
EU data rules locked out public AI; every doc and plan written by hand. Now one copilot searches emails, Slack, and docs—within EU borders.
A global hotel price comparison platform with a fast-moving entrepreneurial culture, operating under strict EU data sovereignty requirements that limited how company information could be processed by external AI services.
EU data sovereignty rules blocked employees from freely experimenting with public AI tools, leaving manual effort as the default for documentation,...
“The risk of not adopting AI is much higher than the risk of learning by doing.”
Global hotel search and price comparison platform for travelers.
Enterprise technology and consulting for cloud computing, AI, and business solutions.
trivago's Knowledge search is part of this use case:
Related implementations across industries and use cases
Updates scattered across Slack overwhelmed 1,000+ agents. Now, custom AI recognizes their platform to surface precise answers.
Routine changes buried staff as requests hit 500k. Agents now handle rescheduling and internal support, leaving complex cases to humans.
Hours of system-hopping to find answers left nothing for analysis. Employees now ask in natural language—instant, structured results.
Employees spent hours manually summarizing and translating technical documents. Now, custom GPTs generate first drafts for teams to refine.
Opening enterprise data risked uncontrolled tool sprawl. Now, a tiered platform empowers staff to safely build their own AI tools.
Endless phone tag bottlenecked 10,000 yearly hires. Now, AI screens and schedules via text, freeing managers for in-person interviews.
127,000 monthly cases across languages and time zones. AI no longer just responds—it modifies bookings, waives fees, without human handoff.
With 99% of records missing metadata, teams sifted unlabeled databases. Now, AI generates column descriptions for data experts to verify.
Manual document summaries bottlenecked experienced staff. Now, AI drafts preliminary risk assessments, freeing teams for complex advisory.
EU data rules locked out public AI; every doc and plan written by hand. Now one copilot searches emails, Slack, and docs—within EU borders.
A global hotel price comparison platform with a fast-moving entrepreneurial culture, operating under strict EU data sovereignty requirements that limited how company information could be processed by external AI services.
EU data sovereignty rules blocked employees from freely experimenting with public AI tools, leaving manual effort as the default for documentation,...
“The risk of not adopting AI is much higher than the risk of learning by doing.”
Global hotel search and price comparison platform for travelers.
Enterprise technology and consulting for cloud computing, AI, and business solutions.
trivago's Knowledge search is part of this use case:
Related implementations across industries and use cases
Updates scattered across Slack overwhelmed 1,000+ agents. Now, custom AI recognizes their platform to surface precise answers.
Routine changes buried staff as requests hit 500k. Agents now handle rescheduling and internal support, leaving complex cases to humans.
Hours of system-hopping to find answers left nothing for analysis. Employees now ask in natural language—instant, structured results.
Employees spent hours manually summarizing and translating technical documents. Now, custom GPTs generate first drafts for teams to refine.
Opening enterprise data risked uncontrolled tool sprawl. Now, a tiered platform empowers staff to safely build their own AI tools.
Endless phone tag bottlenecked 10,000 yearly hires. Now, AI screens and schedules via text, freeing managers for in-person interviews.
127,000 monthly cases across languages and time zones. AI no longer just responds—it modifies bookings, waives fees, without human handoff.
With 99% of records missing metadata, teams sifted unlabeled databases. Now, AI generates column descriptions for data experts to verify.
Manual document summaries bottlenecked experienced staff. Now, AI drafts preliminary risk assessments, freeing teams for complex advisory.