AI case study

Narayana HealthMedical coding

Manual coding accuracy swung between 50-98%. A bot now parses clinical notes instantly, replacing backlogs with consistent data.

Published|1 year ago

Key results

Error Reduction
40%

Result highlights

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The story

Context

A healthcare network operating hospitals across the country manages the translation of patient procedures into universal medical codes for insurance claims.

Challenge

The manual process involved text analysis and mapping tens of thousands of codes, resulting in significant backlogs despite months of training....

Solution
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Quotes

The company

Narayana Health logo

Narayana Health

narayanahealth.org

Multi-specialty hospital chain for specialized medical and surgical care.

IndustryHealthcare Providers
LocationBengaluru, KA, India
Employees10K-50K
Founded2000

The AI provider

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

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