Healthcare Providers|Product Engineering

Redox
Medical document routing

Manual triage meant urgent faxes sat for days. AI now routes millions of documents to 1,200+ destinations in seconds.

PublishedNov 25, 2025|2 months ago

Key results

Classification Accuracy
85-90%

Result highlights

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The story

A major US health system operating hundreds of facilities processes tens of millions of incoming faxes annually for critical patient documentation like referrals and prescriptions.

Staff manually triaged these documents to identify recipients, a slow process that meant urgent files often sat for days before reaching the correct...

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Scope & timeline

  • 4-week time to production for AI solution

Quotes

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The company

Interoperability platform for real-time healthcare data exchange across systems.

IndustryHealthcare Providers
LocationMadison, WI, USA
Employees251-1K
Founded2014

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