AI case study

RedoxMedical document routing

Manual triage meant urgent faxes sat for days. AI now routes millions of documents to 1,200+ destinations in seconds.

Published|2 months ago

Key results

Classification Accuracy
85-90%

Result highlights

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The story

Context

A major US health system operating hundreds of facilities processes tens of millions of incoming faxes annually for critical patient documentation like referrals and prescriptions.

Challenge

Staff manually triaged these documents to identify recipients, a slow process that meant urgent files often sat for days before reaching the correct...

Solution
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Scope & timeline

  • 4-week time to production for AI solution

Quotes

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The company

Interoperability platform for real-time healthcare data exchange across systems.

IndustryHealthcare Providers
LocationMadison, WI, USA
Employees251-1K
Founded2014

The AI provider

Amazon Web Services (AWS) logo

Amazon Web Services (AWS)

aws.amazon.com

Cloud computing platform and on-demand infrastructure services.

IndustryTechnology
LocationSeattle, WA, USA
Employees100K+
Founded2006

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