Firstsource
Insurance document processing
Staff manually reconciled complex benefit forms. An AI copilot now interprets coverage and updates billing instantly.
- Expected 40-60% reduction in processing time
Auditors manually listened to payer calls. AI now transcribes audio and drafts correction lists for review.
A healthcare revenue cycle management organization handles accounts receivable workflows and insurance claim validations for U.S. hospitals.
Auditors spent excessive time manually listening to recorded payer calls to transcribe details and create claim correction lists. This process was...
“AGS Health has implemented artificial intelligence and automation to improve the efficiency and accuracy of A/R workflows in U.S. hospitals. Using Azure OpenAI, our teams convert lengthy payer calls to text instantly and create claim correction lists in a fraction of time usually required—helping accelerate claim reviews in real time, enhancing workflow and improving collections for our clients.”
AI-powered revenue cycle management and clinical coding for healthcare providers.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Related implementations across industries and use cases
Staff manually reconciled complex benefit forms. An AI copilot now interprets coverage and updates billing instantly.
Manual coding accuracy swung between 50-98%. A bot now parses clinical notes instantly, replacing backlogs with consistent data.
Doctors spent 3 hours nightly reviewing complex records. Claude now synthesizes 300-page referrals into instant patient histories.
Manual triage meant urgent faxes sat for days. AI now routes millions of documents to 1,200+ destinations in seconds.
Manual segmentation took 20 minutes, delaying care. AI now analyzes hemorrhages in seconds, aiding decisions across 23 regional sites.
Sonar review meant checking raw footage frame by frame. AI now scans hours of data to pinpoint targets for recovery.
Fragmented server data bottlenecked scaling. A unified model cut hardware SKUs by 50% and eliminated dozens of manual processes.