Techs dug through manual PDFs, delaying repairs overnight. Now, AI chat surfaces specs instantly and guides troubleshooting in the field.
A public transit technology provider established in 1928, with systems installed on over 100,000 buses and trains across 85 countries.
Field technicians relied on manual spreadsheets and PDFs to find schematics for complex repairs, often leading to overnight delays while waiting for...
“Agentforce is enhancing how our customer support team operates. They can offer a personal touch and pull from a central source of truth that’s integrated deeply with our Agentforce Service.”
Passenger information, video security, and lighting systems for public transit.
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