Technicians lacked parts for repairs. AI agents now predict supply needs and match skills to jobs, ensuring teams arrive equipped.
A digital solutions provider serving the automotive and manufacturing sectors faced the complexity of managing distributed field service teams and high-stakes repairs.
Manual scheduling and suboptimal routing created inefficiencies, while technicians frequently lacked the parts or data needed for first-time fixes....
“At Tavant, AI isn’t just a tool – it’s the engine of our innovation. By leveraging Microsoft’s AI, we are setting new benchmarks in software development, solving complex challenges, and turning them into opportunities. We’re not just adapting to the future of tech; we’re shaping it, unlocking the power of AI to deliver transformative solutions and keep our clients ahead of the pack.”
AI-powered digital products and software services for fintech and manufacturing.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Related implementations across industries and use cases
Agents lost 30 minutes scouring 14,000 PDFs. Gen AI now pinpoints repair steps instantly, saving clients up to $12k/hr in downtime.
Field techs waited 24s for repair guidance. Vector retrieval cut response times to 2.89s and reduced parts costs by 62%.
Dealers lost hours sifting through manuals. AI now provides instant diagnostic paths, scaling support capacity from 10:1 to 1,000:1.
Patent strategy relied on subjective manual judgment. AI now standardizes analysis, cutting research cycles from months to days.
IT staff logged in every six hours to check 30 systems. GenAI now automates monitoring, saving 3,000 hours and ending downtime risk.
Lab supply orders were handwritten in notebooks. Digital ordering now takes seconds, saving 30,000 hours for research annually.
Experts spent 15 minutes pulling data from scattered systems. Natural language prompts now generate detailed reports instantly.